Safelite AutoGlass

The process from start to finish was just AMAZING! So stress free and I LOVE that they came to my home to do the work. My tech Skyler was simply AWESOME! From the initial call to say he was on the way, showing up on time, completing the work efficiently and quickly to explaining next steps. He was extremely friendly and made the overall experience a 10 out of 10 and I would highly recommend!!!!

Never dealt with any buisness that has such wonderful customer service from start to finish including technition like Safelight. I was shocked how easy the entire process was and how knowledgeable the technition was. I highly recommend them the windshield washer blades I purchased as well are so amazing better than anything you could buy at a dealership or store. Highly satisfied through entire process.

Took a week to get an appointment. Central Ohio is the home of Safelite so I'm just wondering why it took so long for a tech to get to my home. It used to be 24-hour service I don't know what changed but I'm very disappointed. Outside of that, the technician was lovely, and the install was exceptional and quick. Tip your technicians! To me if they come to my house, that's the least I can do.ServicesAuto windshield replacementPrice assessmentReasonable price

RIP OFF! $40 disposal fee. Try to make you buy new overly expensive wipers. Fee to install them. Wont hurt nothing.Fee for mobile service. Bad work. My repair looked bad told em and it failed few weeks later. They force camera recalibration for cars with advanced safety features. Not needed! Can do at MFG if you want it and Tesla owners can self calibrate for free! You know who does not force any of that MELS AUTO GLASS! Never Go To Safelite.

The service was perfect. What i wanted, I got. What i didn't want, I also got. The next morning at 100 am, it started. Every hour for the next 8 hrs i get another text. Please review, how can we do better, blah blah blah. I work for a living and with my work, we go thru a couple of windshields a year. If this doesn't get corrected I'll buy somewhere else. Btw, it would have been 5 stars if not for this issue.

I had a very disappointing experience at the Huber Heights location. I went in for a windshield repair that ended up making the crack worse. The technician admitted the machine kept faulting and the result looked bad, but they offered no solution — just told me to come back if I wasn’t happy. When I did, I was quoted $500 for a full replacement and met with a rude, dismissive attitude from the staff, including the manager, who was condescending and unprofessional. I understand repairs aren’t always successful, but the complete lack of accountability and poor customer service is unacceptable. Corporate stopped responding as well after I told them the situation and only responded with their “policy” jargon. I wouldn’t recommend this location or company to anyone. Go to Mel’s Auto Glass instead. They’re at least trained in correct glass repairs and customer service.