Safelite AutoGlass

Scheduled the a windshield replacement on line- The day of the replacement they did not have the tint available for the strip that goes across the top. They advised me to still replace the windshield and schedule the tint 10 days later. Did that- One the day of this appointment I sat in the lobby for 45 minutes just for them to tell me that they were too busy to service my car, and gave me several different excuses why he couldn't accommodate my scheduled appointment such as- advised me to actually call my insurance and see if they would give me a reimbursement to go to a professional that tinted windshields because if Safelite did the tint it might not look good due to it should have been done with the original replacement, they do not have the right equipment or space to put tint on windshields. Safelite you are very unprofessional ! And I will be recommending my Auto insurance carrier take you off of their list of business. Not a happy customer

After initial frustration of not being able to get my questions answered online or by calling the initial install location (@Queen Creek)and escaping the automated scheduling loop, the guys at the Chandler location counter were great. I requested OEM glass (1 year old vehicle with special etching on windshield) and they helped me work through the process with my insurance company. I was heard, my questions were validated and answered promptly. Install was fast and installer (Steven) was professional. Juan G-R at Chandler- thank you for your understanding and helping resolve my concerns in a professional and timely fashion. These are my guys for future automotive glass needs.

5 Stars I had an excellent experience with Safelite Autoglass! I used their mobile service, which made everything super convenient—they came right to my home and took care of the windshield repair on my Tesla Model X quickly and professionally. Matt, the technician, was friendly, efficient, and did a flawless job. He was even able to add my other vehicle, at the last minute, which saved me a ton of time. The service was done on time, the pricing was exactly as expected, and the whole process was hassle-free. Highly recommend Safelite’s mobile service if you want top-notch work with maximum convenience!

This was the 2nd windshield replacement in a year on my Hyundai Ioniq 6. Both times, the shop has been very easy to work with through my insurance company. The work was scheduled promptly, work done extremely well including recalibration. I would highly recommend this shop. The only reason I did not give a 5-star review is the difficulty reaching the shop through the Safelite system. Be sure to get a direct line to them and you will have no issues at all.

They promote / act like they are our answer to broken glass. Nice Try. If you ask to many questions they fail off. When I worked my way thru your maze of Q&A / plus who calls me next. Waiting, Waiting, Waiting. One call does NOT do it at all Then when I asked if the tech coming would have the correct windshield. "I Don't know" was the answer. Ask them when they call you. However the tech that showed up. was very professional & did his best to answer my direct questions. A+ for the installer.ServicesAuto windshield replacementPrice assessmentReasonable price

My experience at Safelite/Chandler was great! I appreciated the ease in which I was able to schedule the appointment (online), and the communication and timeliness of technician (he texted to see if I was available for him to arrive much earlier than he was expected which worked out better for my schedule). His professionalism, knowledge and efficiency was outstanding. Great experience all around. *Matthew S was the technician that completed the repair. He was kind, positive and his communication of the process was clear and professional. He did a great job 👏🏼 Thank you.