Safelite AutoGlass

Went in for a simple windshield replacement. They almost forgot to put my wipers back on, thankfully they remembered but put them on wrong and the wipers went past my windshield and hit my hood causing scratches and chipping the paint. They also removed the car camera/radar and improperly remounted the camera causing me to have errors on my dashboard disabling some safety features. I had to go to a dealership and pay out of pocket to fix their mistakes. They do an awful job. DO NOT RECOMMEND!

Awful. Girl could barely hold a conversation on the phone, tried to get a whole bunch of info before just giving me a price and then quoted me the premium rate without bothering to tell me there were cheaper options (I had already looked online). She also couldn’t manage to estimate how much the tax would be. If their phone person is this inept and shady, I wouldn’t trust them to touch my car

If I could leave 0 stars I would. Place is a joke. Had my car broken into and needed side replacement. Brought it to the "experts" at safelight and received horrible service. Shattered glass was all over my floors and mats and still within the window crevasse. On top of this, the window came off the tracks TWO TIMES NOW. The first time we brought it back to the "specialists", and were told "it happens." They "fixed it" and it happened again a second time. Ruined my tint film. It is not that challenging to perform a simple job...Unless you come to Safelite, where the easy becomes the impossible.ServicesAuto side window replacement

Location manager John was amazing he was very empathetic understanding patient kind and considerate he has great attributes I would definitely consider him a cornerstone which makes a company thrive he is beyond a team player or valuable asset is kindness and attributes did not go unnoticed and me and my wife are very grateful for making our lives safer but also seeing individuals like yourself not as just a profit margin or numbers but as human beings I would highly recommend anyone looking for assistance or consultation in regards to glass replacement or repair to go to the Stratford location and ask for John and also the technician who service my vehicle I can't place his name but I'm sure John would know it was amazing he was very diligent tactful and considerate especially with the Hot increment weather he also is a great team player in Bible asset to safe Life which makes the company thrive thank you to both of you gentlemen and to safe Lite

Excellent service and very experienced team working here. They fixed my Tesla model 3 windshield replacement within three hours and Tesla dealership in Mount Cisco NY they gave me an appointment for almost a month later and they gave no time for fixing it and I have to drop off the car at their parking lot and they don’t know how long it takes to fix it, and I am 50 miles away from their place. Thank you.

Exceptional Service at Safelite in Stratford! I had an outstanding experience at Safelite in Stratford. The team was incredibly friendly, professional, and efficient from start to finish. They took the time to explain the process, ensuring I felt confident in the work being done, and completed the job with precision and care. What truly stood out was their welcoming and personable approach—they made me feel like a valued customer, not just another appointment. The service was not only top-notch but also faster than expected, making the entire experience completely hassle-free. If you’re looking for reliable auto glass repair or replacement, I highly recommend Safelite in Stratford. Their combination of excellent customer service, professionalism, and quality work sets them apart. I’ll definitely return if I need their services again. Thank you to the amazing team—you’ve earned a loyal customer!