Safelite AutoGlass

This place, these people & their service is awesome! I had my daughters windshield replaced with them. She picked up her car and, while driving home, she was hit by a stray rock from a car traveling in front of her cracking the new windshield! At the time she didn't realize what had happened but noticed the crack and called me on her way home. I immediately called safelite and they said to have her bring it back. She did and that's when we discovered what had happened (rock from car in front of her). They were just about to close when all of this transpired and it was a Saturday, yet they stayed open and fixed her car! I'm very grateful for the professionalism & customer care these folks provided us. We are forever customers. Thanks Safelite!

First their timeline is awful for when they’re going to show, I thought appts were made so you had a specific time set… secondly wasn’t impressed they moved us to the back of the list cause they couldn’t take a minute to call to have us put the dog in, 30 seconds and problem solved! Also I know our truck has current hail damage and doesn’t look amazing as it WAS used as a work truck until recently, but that’s no excuse to add scratches and not clean up the tar and glass on the dash afterwards… if we would’ve known about other complaints we would’ve never used you! I hope you do better for future customers! Our replacement was done on July 12th, 2022, probably our first and last experience with you.ServicesAuto windshield replacement

I was originally quoted $350, then I had a promo code that brought it down to $300. Thankfully for me I was going to pay in advance... When I went to check out the price went up to $416!!!!! I tried to ask customer service why, and she basically told me should wouldn't talk about it! Then told me to call an 800 number and ended the conversation!!!! I got a quote from another company for $250 out the door, but was willing to pay the extra $50 for them to come to me, but after the $116 price jump AND the rude customer service. Safelite has lost my business, and any future business I may have needed!NegativeProfessionalism

The mobile windshield replacement van service was top notch. Our vehicle was back in our garage, but it wasn't safe to drive to the Safelite facility 50 miles away from our small town. It was easy to book an appointment, which was way sooner than we expected. The service man was efficient and careful about keeping glass from getting into the vehicle and not leaving any on the ground to drive over. The entire process was completed in a reasonable length of time. We definitely recommend Safelite to other drivers who might need this service.

I would not recommend. I bought my vehicle and had it for 3 days and noticed a couple small chips. The scheduling was easy and they came out to my house 2 days later, so I thought "convenient and quick " and should be an easy fix from what I was told. Well, one of the chips the technician was working on turned into a crack about 4 inches long, and I was told "sometimes the heat does that ", and left to pay for a new windshield after having my vehicle 3 days. No one told me beforehand the heat may cause that and I'd be liable, otherwise I would have rescheduled on a cooler day or came in to the store so my car was out of the sun. They kept telling me "sometimes that happens" and wouldn't work with me on the price and now I'm stuck with a $200 replacement cost . I spoke with other places, and they said the heat should not matter if they know what they are doing. I understand things happen, but the fact that I'm stuck with a new windshield cost is ridiculous when it happened because of the "simple" repair is ridiculous .

We had our insurance contact this business while traveling and we were very impressed with the entire process of working with this local business. From the beginning, scheduling, to the end results we were super happy with the entire process. The local crew were ALL super professional and friendly, the work was completed as promised and the overall experience was effortless for us. The shop itself was super clean, organized and friendly waiting area with free beverages and snacks for us. The entire experience was super! We only wish that EVERY business would have staff and services like this business. We would reccomend this local business to anyone!ServicesAuto windshield repair