Shoals Auto Glass And Accessories Inc

We never said there was anything wrong with the sunroof. The door has been that way since we purchased the vehicle. I never had this issue with the initial windshield or even the 1st windshield you guys tried to replace. We assumed you were doing it correctly and had no reason to inspect until the wind noise. When we carried it back the 3rd time y’all said it would have to come out when we left it. So now you’re telling me you never touched it. This is going to be a he said she said situation but I can honestly say I’ve tried to be nice and work with you all but it’s seems it’s been story after story. Good luck 👍 n the future. Update: Took the vehicle back, tech heard the wind noise, when we left the car they were going to check it out. I get a call the end of the next day (we left it overnight) It’s ready, husband talks to tech and they blame it on my door tech states it looked someone had pulled top of the door out compared to the way the passenger door was. After looking at it, it looked like the whole door was not pulled up tight when it was shut, I Take the car, get door aligned back up still same noise no change. After further investigation it appears they chipped my paint at the roof line and tried to patch it and broke the clips that holds the side framing in place. This is information that should have been addressed with me! Initial post: Needed my windshield replaced so I took it Shoals Auto Glass. The first windshield they tried was an aftermarket windshield and would not calibrate with my safety features and it was ok no wind noise.So they ordered a factory windshield, a week later had it installed and I have the worst wind noise ever. I assumed it may have just been the March winds but I carried it back anyway and they said they didn’t notice anything. Said they used a water hose and did a leak test but I really couldn’t see where they used a hose. Well here I am about 2 months later and the noise is terrible. They were very friendly to work with but I never had the wind noise until the new windshield so I’m not sure if a seal got pinched or what but it’s very frustrating .

Excellent! They got my windshield the next morning. Took 1-1/2 hours to install. Good price. Excellent work! - As I waited, several others were in shopping and having accessories installed. The employees (I witnessed two employees) were very helpful to all, not pushy to make a sale, did not try to influence the higher priced items...they asked all the right questions to try and help the customers make the BEST decision (tonneau covers, truck box, weather tech mats). -Waiting area with large TV for comfortable wait.

Did a great job on my windshield repair. However, I found their pricing to be a bit shady. I called up there and the lady told me $315. I pulled up at the place and the same lady took a look at my windshield and told me $329. And finally, when I went to make an appointment, all of a sudden the price was $349. When I asked about the price change, the lady did not give me an answer. Honestly, I should have just gone to the Safelite in Madison. Edit: somebody from the company called me and said they would reimburse me for the initial quoted amount.

My wife was nice enough to take my truck to have a spider crack repaired in my windshield today. I have had numerous windshield repairs done throughout the years and this one was just not up to par. If I pay someone to do a job I expect to not have to clean up their mess when they are done. The epoxy used for the repair was smeared in about a six inch circle around the area and was not cleaned up well at all and the repair had some bubbles present. Hand prints were still all over the inside and outside of the windshield. Spent time this evening just to clean up after the tech. Just a messy job in general and did not seem professional at all. I cannot speak to her experience with the staff but my impressions of the work are not good.

GREAT place to do business with!!! Brought RV to them today, after weeks of getting a run around from several other RV dealerships and glass companies. From start to finish experience was easy. When I arrived they didn't try to "feed me a line" which they could easily have done to "upsale". I was already prepared to spend quite a bit to have windshield removed, seal replaced and windshield reinstalled. Ended up needing only to have seal sealed. Recommend anyone with an RV to skip those "big" RV dealers on North Alabama for windshield repair and go directly to Shoals Auto Glass.

Had new windshield put in. They left broken glass in my truck. It was all over the dash the driver side floor, steering column. Didn't put wipers back on correctly, they pinched the hose for the water sprayer that sprays on your windshield . Thank goodness my hubs knew how to fix all these problems. Said it would take 2 hours they kept it for 4. Since my remarks here that I made Shoals Auto Glass was more than happy to correct any problems that we had. They did make things right and for that I am truly thankful. They are a good place to do business they just had a employee that didn't care about his work performance. It has been rectified. Thank you Shoals Auto Glass.