Snappy Windshield Repair

The owner is very unprofessional and has the WORST customer service. I had my pool house windows tinted, after a couple of weeks of it being done there were very large air bubbles. I had to contact the owner, who did the job, MULTIPLE times and he kept telling me that "he would get to it when he had time." I paid for a service and expect it to be done correctly. I feel like all he cares about is getting his money and once he gets it he no longer cares about the service that he did whether it was correct or not. I would never recommend this place to anyone due to the inconvenience that he has put me through.NegativeQuality, Professionalism, ValueServicesInstallation

I went by Snappy windshield in Southaven Ms. this afternoon to see if they could repair my cracked windshield. When I went in the lady said yes, (no hello or smile)and I asked if someone could look at it and tell me whether they could repair it or whether they would need to replace it. she said it would be 45 minutes before they could look it. It would have taken no more than two minutes for a technician to do so. I said I couldn't wait that long for someone to just look at it She said ok. Very unfriendly. I have used them before, but not again. I would leave 0 stars but it won't let me post if I don't leave a star.

Exceptional service today is all I can say!! Had a 9:30am appointment to have a window regulator replaced; got there 10 mins early and they immediately took my car back. When I scheduled the appointment they told me it would take an hour to complete so was more than happy when they had me done by 10am...barely 30 minutes from start to finish!! The price I paid was very fair and teuly enjoyed talking with Brandy at front desk because she is a hoot. Highly recommend Snappy any time you need an auto glass repair!!

My husband and I have always used Snappy for all our vehicles and even our company trucks - tint and cracked windshields. We have never had one problem with their work. They are extremely meticulous, professional and talented! Their prices are very fair and they do not try to rip you off. I will never go anywhere else and refer everyone to Snappy. Brandy, the receptionist, is so sweet and hilarious! She makes waiting fun!!

I called today regarding getting a pack in my windshield repaired and the woman in the office was so rude to me in the phone and hung up on me before I got threw talking. Late that day I called back to speak with the guy who tints the windows and he got on the phone and said "your waiting to call at 3:00 " and then I said don't worry about it I'll go to someone else who appreciates my business. He just laughed and said ok. I have used snappy windshield for years and I'm so disappointed at the poor customer service I received today. I will never go back and wont reccomend them to anyone again!

I don't know where to start. I was referred to Snappy Windshield to tint windows on my auxiliary building. Initially I thought it was a decent job until a few months later when the tint started to peel. I reached out to Doug (the owner) thinking I would get good customer service and the repairs would be forthcoming, but instead I was astonished at his lack of professionalism. Initially I was given a 6 month window of when he would come repair his poor workmanship and when I persistently told him that is not an acceptable range he used profane language and then hung up the phone. When I hired him initially he was cordial and I felt I was dealing with a professional company and a decent individual which later was discovered to be a false assumption. Doug is one of the most unprofessional individuals I have ever worked with and will turn on you the second you pay him. I urge you to stay away from him as he is not skilled in his trade and cannot accept when his work is of poor quality. I would be hard pressed to recommend this outfit to anyone. STAY AWAY!!!!! He will take your money and ignore you when you report problems. The word "warranty" does not exist in his vocabulary!!!!NegativePunctuality, Quality, Professionalism, ValueServicesService not listed