Southwest Auto Glass

Derrick was soooo incredibly nice. The service was quick, efficient and super affordable. I had parked my car in the garage and someone broke my rear window and left, it’s Saturday and I figured everywhere was closed but Derrick was nice enough to have someone fixing my window that day before my drive back to LA. There’s nothing quite like someone being nice and saving you last minute like that. Thank you to the whole Southwest Auto Glass Family.PositivePunctuality, Quality, Professionalism, ValueServicesAuto side window replacement

Never managed to get my glass replaced by them, my phone was in airplane mode when technician called and when I called back 20 minutes later they had moved on for the day. Windshield made car undrivable and they suggested I drive it to their location on the vegas strip to get it repaired. Not cool southwest auto glass! Wonky customer service experience, ended up going with big national chain because I needed this done when I scheduled with them to have it done. Not pleased with at all with communicating with this company. Update, just got another call from this company asking me to drive my car to their service center. Their team does not even talk to each other well!

The guys at Southwest Auto Glass (SWAG?) are very professional. I decided to go with them after Googling my options for windshield replacement in Las Vegas. I’d just returned to Vegas after a short trip overseas (my mom was sick). We parked our car at Green Valley Ranch for dinner, and returned to a smashed rear windshield, my luggage missing. After reading some of the Google reviews for SWAG, I decided to go with them instead of Safelite. I knew that Safelite’s “limited time offer” meant that they didn’t want me comparing rates, likely because they were charging me more than other companies — about 33% more, as it turned out. I was distraught about my broken windshield and hadn’t wanted to face that whole situation, which meant that I didn’t manage to clean up the broken glass before Aaron from SWAG came by to replace the windshield. He vacuumed all the broken glass and straightened up the random mess in the back of my car, which was really nice. Thank you, SW Auto Glass.

Wonderful service from the whole team! Great price too! Jose V came by and did a wonderful job of taking care of us. Despite going through a traumatic experience with our car, the efficiency and exceptional service Southwest Auto Glass really helped take our mind off of things. Highly recommend them! Thank you guys!PositivePunctuality, Quality, Professionalism, ValueServicesInstallation, Auto rear window replacement, Auto windshield replacement

Had my rear passenger window smashed out on a Thursday night and they were able to get me in Friday when it was convenient for me. Offered to come to me for free to replace it but decided to just bring it in since as a tech I’m sure it’s easier being in your own shop. Nice little waiting area in their office. Told me it would be a little over an hour to replace it. About 15 minutes in Tracy told me that their supplier sent the correct sleeve over but it had the wrong window in it so they were bringing the new one over which would take an extra 40ish minutes. Even with the delay I was still out the door within an hour of getting there so it was even quicker than I initially expected. And they were able to refer me to a couple window tinting places to get my front windows matched. Hope I don’t need their services again but if I do I will definitely go back if I do.

While driving on 215 E. a huge rock popped up and did the unthinkable to my windshield! Not that something like this ever happens at a good time but this is the absolute worst time for me! Anyhow after a few high quotes I called Southwest Auto Glass and they gave me a reasonable price, however, I decided to call on more company. The other company was about $22 less, so I called Southwest Auto Glass and the matched the price with no issue. Alan came by and was done in no time, beyond professional and helpful. Best service ever would recommend them to anyone!PositivePunctuality, Quality, Professionalism, Value