St. Louis Windshield Repair

After they installed the windshield I noticed the molding was not flush. Asked the tech about it and he started to tell me that it doesn't matter as long as the glue contacts the car. Told me to wait an hour before driving. I waited for 7 hours until I had to leave for a trip. When driving I hear the windshield wiggling back and forth. If the cold temperatures did not allow a proper installation then why did your sales person push for an appointment? Finally talked to Tedd, who thinks customers need to ask his permission before writing a negative review. I never dealt with such an unprofessional business owner - he verbally attacked me on the phone because he got offended that I complained about his service. My advice to anybody shopping for a windshield replacement -- don't trust these reviews on here as probably half of the them are fake.

I just got my windshield replaced and they did a pretty fast, very friendly and professional job. They made sure they explained the 'aftercare' instructions as well. Where some shops never replied to me or wanted to sell the recalibration upfront, StL WR took some extra time to provide information about the type of windshields they use, just as Ted did in my driveway when he replaced it. I got the same or maybe even better than original windshield, which is what I really wanted - these guys don't use cheap knock offs. And I wasn't going to have to pay a recalibration cost unless it was truly needed. A little extra work upfront for me to make sure it would part of the insurance claim and to know who I'd have to take it to, but the honesty about that part was well worth it. And these guys are one of the highest rated windshield repair companies in StL. Very happy with the service and the personnel. And yes, I would recommend them to anyone.

Unbelievably incredible customer service Please let me save you the time, if you were in the St. Louis area, I can just about guarantee you this will be the cheapest place for a repair and their customer service is top-notch Shout out personally to Kelsey who helped us get everything scheduled and dealt with our hectic schedule and also Brian who came and did the work incredibly fast and efficiently, and even gave us several tips and tricks if it ever happened again! If I could give them 10 stars I would!

Heather answered the phone on the first ring with an enjoyable "Good Morning." She checked the inventory for my repair and scheduled it with Nick and his team the same day. She texted me two times with updates, and they were at my work and completed the replacement in less than three hours. Nick and his repair team were AMAZING! They were polite, nicely dressed, and very efficient with the time it took to replace my Jeep windshield. They went over all the details, what not to do the next 24-48 hours. Nick even repaired chipped paint to prevent rust, which was caused by another company replacing the window previously. I will be recommending St. Louis Windshield Repair to all my friends and family. Thanks again! KC ArnsPositivePunctuality, Quality, Professionalism, ValueServicesAuto windshield replacement

I made an appointment within a 4 hr gap and no one called or came. I called the company multiple times and got an answering machine. If I could leave lower than a 1 star review I would, but that was not an option. Update: Apparently there was mixup on their end about the appt. They actually called me the following day and apoligized for the mixup. I was out and about and they sent someone out to me immediately and made the repair on the spot. I was very impressed. I would like to change my review from 1 star to 5 stars. These guys went above and beyond.🙂

I had a crack in my windshield that they fixed during my lunch break from work! Everyone there was super friendly, helpful, and efficient. They made the paperwork and insurance super easy. They even cleaned my windshield, and sent me home with a pack of glass cleaner wipes (and poked some fun at how dirty I kept the interior of my windshield). I went a few months ago, the repair is holding up perfectly, and they guaranteed they would fix it again for free if it did not. Couldn’t recommend them enough!ServicesAuto windshield repair