TM Auto Glass, LLC

Tom came to replace my 2005 Camry windshield in mid-April. It was installed off-center and it leaks on the driver's side. I have texted multiple times, he's answer twice and said he'd be out, but he never shows up. $200 in cash down the drain. I'll amend this review if he ever actually shows up to fix the issue.

Paid Tom in full to do multiple windshields and repairs. He had one windshield left to do of which she was prepaid for and never returned to finish. The job kept the money and does not return phone calls or even answer when my company calls. Seems like a nice guy, however turns out he is a con. All of the ship repairs that he did were nothing more than reseals and you can see every ship that he was paid to get rid of.

Avoid Tom and his company at all cost. This person is very unprofessional, does not answer his phone and botched few jobs for me. Last job was not finished and he did not answer my calls after multiple attempts to get in touch with him. Just stay away and save your money and frustration. He still owes me service and moneyNegativeResponsiveness, Quality, Professionalism, Value

Best price I could find so I was hesitant, but this guy really did an excellent job on my 2017 GMC Sierra. He was on time, friendly and the windshield has been installed for over a month now with heavy rains and no leaks. And he comes to you! I will definitely be recommending him. Thanks for the great deal!PositiveResponsiveness, Punctuality, Quality, Professionalism, Value

My SUV’s tailgate window fell into a million pieces during a day trip out of town. SafeLite gave me a mobile appointment for 10 days later, and basically expected me to stand outside for up to a four hour window in the winter to have it repaired. Called my insurance back and got connected to TM Auto Glass through my Ford Dealer. Tom came out the next day and fixed it within an hour. Highly recommmend.PositiveResponsiveness, Professionalism

Tom was very helpful up until my scheduled date of service. We discussed and agreed upon a date and time for him to come to my residence to replace my cracked windshield and he no call-no showed. I left a voice mail for him that day and he never even bothered to return the call. Very poor way to run a business. Would not recommend.