Tony's Auto Glass

5 Stars Hector Cruz was absolutely incredible to work with! After calling around Tucson and getting nowhere, Hector was the only one who was able to track down the exact type of glass I needed. He went above and beyond to make sure everything was right, and his communication and professionalism were top-notch. If you’re looking for someone who knows their stuff and genuinely cares about helping you out, Hector at Tony’s Auto Glass is the one to see. Highly recommend! — Location: Tony’s Auto Glass, 3732 N Oracle Rd, Tucson, AZ

Lucy in front is awesome! She gets a 5 star. She needs more support from the techs in back. I took my car last week 1030-11am as the heat shattered rear passenger window and was told by Lucy there was a window in stock. Car was done around 4pm. No tint applied as Progressive didn't approve even though asked for this to be added. Got a call 7/18 tint approved and made appt for 8am7/19 with some gentleman. While there,930am, asked Lucy to ask how much longer she said, "tech said another 45 to 1hr." Well then low and behold car ready less than 5 min later! I could tell Lucy was embarrased to have to tell me an excuse as to why 45 to1hr to ready. She is the front line dealing with customers on phone and in person. She represents Tony's auto glass well I might add. She does her job well but when she has to deliver news to customer, she needs the truth! (Long story and tried to cut short.)

[UPDATE 6/11/2018] I returned Hector's call within 5 minutes and he said he was going to be out of town for a job the next week and would like to reach out after that. it's been 19 days and I haven't heard from Tony's Auto Glass. I typically don't like to do reviews, but my experience here is going to cost me over $1000 and I hope others can learn from my mistake. I brought the vehicle in on 4/24 to have the windshield replaced. They were closing at the time they finished, and on my way home I noticed that there was a whistling sound on the freeway distortions in the glass that were in my field of view, and even worse distortions on the passenger side. While I was inspecting the glass, i discovered that both side moldings were about an inch short, and there was exposed metal in between on one side. It was a really shoddy job and looked terrible. I brought it back the next day to show Jesse and David and was told the issue was the aftermarket moldings. They said they needed to order them from Honda and that it would take a couple weeks to get them and that they would call me when they came in to replace the windshield and moldings. I waited 2 weeks and didn't hear anything, so I called to check for status and was told Jesse would call me back. He didn't, so i drove down the next day and he told me that they were still waiting for moldings, i checked back the next week and he told me initially that he had checked the status and they were still waiting for moldings from the dealer. On 5/22 I still hadn't heard anything, so i called Chapman Honda myself and inquired about the moldings, they said they had all 4 in stock, and that they had been in stock for weeks, with multiple sets. I went to talk to Jesse about this on 5/23 and he told me there must have been a misunderstanding.... OK. We scheduled for 5/24 to replace the glass and to his credit, Jesse did bring 2 windshields for me to inspect for distortions before installation, and both were good. He also showed the molding fitment, which was much better with the Honda parts. After 2.5 hours, the car was done and I was then charged for the new moldings, and then I drove home. On the drive home, i discovered that i now have a loud rattle on the passenger side in the a-pillar and the dash near the windshield on the passenger side! I am so disgusted, I am not going to let them touch my car again, they are either incapable of doing the job correctly or they just don't care enough. So now after $330, 6+ hours of my time, and nearly a month of waiting, I get to go pay a dealership to do it right.

our families lives over thousand miles away from this shop, but me and my bother both our MB Sprinter van had a need of new windshield & a window repair works. Hiram-a fine young man works at this shop, he's super professional, very kind also very helpful too, 3 days ago, he make a special arrangement to have a repair teams fixed my bother's Sprinter van the windshield and a very large Van window, and yes, because of Hiram plus the good quality repair works from teams, we recommended this shop to anyone. gave Hiram 2 thumbs up,

I called Tony's after being jerked around by another glass company on my 71 Chevy pickup. I was greeted by Hector on the phone and immediately he built confidence knowing exactly where challenges lie while doing a windshield on my model truck. He also ensured id be able to retain my factory trim around the windshield. He then went as far as to work with my schedule and got my in the next day. Their company is the best in Tucson hands down. I will not be using anyone else. Thank you again!ServicesGlass installation, Auto windshield replacement

I'm an Old Hat at Tony's Auto Glass! They did a fine job as always. The office gal was pleasant to talk to, and there was no urethane smeared anywhere. I took the tape off well past the 24 hours. They removed my dashmat to prevent it getting gooey with urethane. Left it off for 36 hours to be sure. We've had MANY windshields done there in the last 15 years. Never had any trouble. Cash price was very reasonable. Under $175 out the door! I only had one chip, but many pock marks in my windshield. Insurance would NOT have paid it, even I had had glass coverage.