USA Auto Glass & Batteries

I had my driver side front window smashed out 3 years ago. This shop replaced my window and tint. Recently, my tint started having this wavering look like I was looking underneath water through it. I called John and explained my situation. He told me they only warranty out their window tint for 1 year, and the best he could offer was half off. I'd rather pay full price and have it done right. Who doesn't stick behind their work? It says a lot about a shop if you're trying to have your mistakes be on the customer's dime. Fast forward, I just got my tint done by another shop that offers a lifetime warranty with their work. Go figure....a reputable shop that stands behind their workmanship. Maybe take notes, John, to have a better business model. They said your tint is very cheap, and that's why I had that wavering look. Guess these reviews that gave you 1 star are correct that you use cheap materials. Do better!!!!

USA auto glass and batteries is a fast and friendly professional business that understands time, convenience and quality service is important to me, every time I needed a window, windshield or battery for my car replaced. As for my first experience with USA auto glass they treated me very courteously and made me feel like I was a long time returning patron and valued my time with them. I’m definitely going back to get another windshield replacement for one of my other vehicles and looking forward to not having to worry about it, the staff there is very knowledgeable and brilliant,you can be rest assured they will take care of you like family .Thank You USA auto glass and battery.

John and the team at USA Auto Glass are top notch! We were driving from Portland to Seattle when a large rock fell off the back of a construction truck and left a big crack on our window. In a panic, we Googled our options and we were lucky enough to have stumbled upon USA Auto Glass. John was quick yet thorough in providing us the scope of work, timeline, and cost. We were on a time crunch and didn't want the work to take too long, but their team worked diligently and efficiently to remedy our problem and get us back on the road. More important than the value John and his team provided was the peace of mind for us to continue driving around Seattle and ultimately back to San Francisco. If you ever find yourself in a bind, don't hesitate to give John and his friendly team at USA Auto Glass a visit. You won't regret it and you'll be back on the road in no time!

I went to this shop to replace a broken window a year ago, they were very responsive and quickly got me in to fix it. The cost was really cheap so I went for it. A year later I had to completely redo everything this shop did thanks to the terribly cheap poor quality replacement they installed. The window didn't roll up all the way and the gushing rattling wind tunnel noise on the highways was overbearing. During installation they tore my gasket in half, completely ripped it and did not communicate or own it when I took it back a month later to let them know this problem with the wind tunnel. So I ended up taking it to another shop who tested and replaced everything again, correctly diagnosed the problem and corrected it. I would have expected John to do this, instead I received impatience, poor customer service, and he refused to investigate or help, let alone take accountability for this poor installation and hack job. His negative attitude and poor customer service in addition to my time and money waste have earned them this review. I absolutely will never go back and do not recommend this shop to anyone. Save your time and money and go somewhere else.

I've scoured the Internet, made many calls, and got a lot of estimates,I just happened to find the same place, years apart, and they are the best for a reason. They do great work, and they do it fast, and they are the lowest price I could find within 30 miles of Lynnwood. Even with taxes included, I tried to tell them, don't worry about the glass on the floor, I'll clean it myself. They still cleaned, vacuumed up the glass, cleaned the mess, and made my vehicle smell better than when I came in. When I got my car back, I sat and cried. I was a victim of a vehicle break in. And I looked at my car when they gave it back, and I couldn't believe the service I received from them. I'm a repeat customer, and always will be. I sincerely suggest this business for any glass, battery, or other auto issues. They truly care about their customers, and do it at the lowest price I found. Thank You all at USA Auto Glass and Battery.

John and his crew are absolute champs. After some lowlife decided to treat my car like an all-you-can-steal buffet, I was left with a shattered window and a big mess. I called John, expecting the usual hassle—what I got instead was top-tier service and good vibes. Not only did he give me a fair price (seriously, no wallet pain!), but his team went above and beyond. They vacuumed up all the glass, cleaned off my seats, and even organized the explosion of paperwork that thief left behind after digging through my glovebox. These guys didn’t just fix my window—they restored my faith in humanity. If you need auto glass help, stop scrolling and call John. Coolest dudes ever, highly recommend.