Waterbury Auto Glass LLC

I stupidly backed my car into the corner of a stupid dumpster, which resulted in shattering my rear windshield. I called Waterbury Auto Glass. They worked with my insurance, quoted me a price, and replaced the glass within 24 hours. Customer. For. Life. Thank you!!!

Nice people but they don’t stay behind their word. 2 months later after multiple calls and discussions with the owner we still got nowhere. Promises are empty. We never got squared away.ServicesAuto windshield replacement

11am appointment, didn’t take the car until 12pm. Waited another 2.5 hours for a windshield when I was the only customer in the entire place. Never come here. Horrible service. Understaffed and probably underpaid employees being overworked

This guy at the Waterbury Auto Glass is a real SCAMMER. I ordered a windshield in the beginning of the month gave him the $150 deposit. He says the windshield will be here in a couple of days don’t hear nothing. I go to the office and asked for my deposit back and he shows me a no refund sign as all SCAMMERS DO! Still no windshield and it’s at the end of the month. My car is now in the auto body shop and STILL NO WINDSHIELD. Please DON’T USE THIS COMPANY. Oh as I wait in the office he looking right in my FACE and continues to ignore me because it was my THIRD TIME THERE. And GUESS WHAT? NO FREAKIN’ WINDSHIELD. Waterbury Auto Glass is HORRIBLE!

First vehicle I had done with them, came late. The workers were just sitting in the van. For how long, I don’t know. Didn’t call or knock on the door. They were rude. Like I interrupted them to do their job. Second vehicle. Appointment made. Owner said the technician is running behind. Wanted to possibly reschedule. No sorry, you wasted my time again! Not my problem their behind. I can’t just make an appointment at their convenience. I do have a job too. Don’t use their services. Unprofessional and no communication!ServicesAuto windshield replacement

They stated that I needed a new window regulator and they told me to return the 1 that I had purchased and they would install one that he got. He supposedly installed 1 he got and it didn't work. He charged 250.00 for fixing the window which still does not open.