Wise Guys Auto Glass and Tint

I had my windshield and tint stripped on my car and for the tint strip I originally called 3-4 weeks beforehand and when I talked to them over the phone they quoted me at $70 for a strip but they said they had a deal for a strip and retint for $50 so I went with that, they said we’re booked all week when I called on a Tuesday and weren’t able to do an appointment through Monday. I made an appointment and showed up Monday only to be told they don’t have an appointment for me and it would definitely not be at the price quoted. When I asked when the nearest appointment they could do they told me next Monday! I was ready to give up at that point but I talked to the manager and we thought we had everything squared away with price and scope of work. I got here on Monday and everything went well with checking in but when I got there to pay they quoted me for $50 over the original agreed upon price! As if that wasn’t bad enough my gearshift and back of the car was covered with the remains of the tint job and my car was left in accessory mode, it’s a miracle the battery wasn’t dead. Just to clarify as well this was only to strip the tint at this point, Very unprofessional and I will not be coming back. That being said credit where credit is due, when I got my windshield repaired from here 0-1 week earlier everything was cordial and it worked great. Unfortunately though this experience left a really bad taste in my mouth, which sucks because this place was one of the few car repair places nearby. Still I’d rather drive 1-2 hours more if I had to than to be treated like that again. Never again.NegativePunctuality, Professionalism, ValueServicesAuto windshield replacement, Service not listed

5% tint. I have never seen scratches like this on any of my cars or trucks tint after being tinted except for my 2006 Mustang and that was only because it was scratching down in my door panel every time I would roll down my window. Only reason I gave it 2 stars and not 1 is because my tint actually looked good upon first inspection. You usually will see lines and bubbles the first few days so I didn't think anything more about it- so then when a week goes by and notice LONG streaks and cuts (3 on drivers side window), I knew that wasn't right. They had cut the damn tint with their razor blade unknowingly apparently. So I have 3, probably 8" long in length, razor blade scratches on my tint just on my drivers side. In the right light, it looks absolutely awful to me from the inside. The passenger side, I have also noticed cuts on the window tint. Not as exaggerated, but still noticeable and there- nonetheless. I'm not a professional tinter, but with technology they have now and the machines and pre cut film, no way in hell yo should be scratching it. And even if you did, NOT 3 times on the same film. OR on two separate windows on the same truck. This shows either lack of concentration, lack of care for customer vehicles and/or not professional behavior. $50,000 truck and I pay them a cool $200 or $250 (can't remember now) to tint 4 windows and my front 2 windows come out hacked up with scratches visible from the interior.

Do yourself a favor and avoid Wise Guys at all costs. I had my truck rear window replaced here in 2013 and it was nothing but trouble. First, when I picked up my truck, the new window was tinted even though I had ordered a clear window. There was some excuse about the clear window being out of stock with a long wait time so they went with the tinted one. They still should have at least asked me first! [Strike 1] They also did a poor job of cleaning up the broken glass from the cab interior. The window was broken, but still in place when I dropped it off. I would have thought they would have done more to minimize the mess and clean up after themselves better. Plus they left trash in the bed of the truck [Strike 2]. Then the real problems began. A few days later it rained and I noticed water getting in via the seal at the top of the new rear window [Strike 3]. I took it back to Wise Guys and they agreed to fix it. A few days later I notice it again leaking rainwater in the same place [Stike 4], causing water stains on the cab fabric. When they point out where they "fixed" it, they pointed at a completely different area of the window. They again agree to fix it and I get my truck back. At this point, my truck was placed in storage for a lengthy period of time, but upon getting it out of (indoor) storage, I notice it again leaking rainwater into the cab in the same place along the rear window [Strike 5]. It had been in storage long enough that I doubt the work was still under any kind of warrantee, but it would not have mattered because warranty or not, I refuse to let these incompetent clowns anywhere near my vehicle ever again.

I quoted several different places around the metro and Wise Guys came in one of the lowest. $130 lower than Safelite to be exact. I live in Norman, so it was good to keep it local. They replaced the windshield same day on my truck and it looks great! They even warrant their windshield replacements from seal problems and even rock chips. I experienced a minor problem where they fully didn’t reconnect my washer fluid tubing completely. I emailed them, they replied promptly, apologized, told me to bring it up, and had it fixed in 5 minutes. Sometimes these things happen so I am not upset and they handled it professionally. It was good to see them stand behind their work 100%. More than pleased with my experience here and this should be the first place you call if you need glass in Norman. Thanks guys!PositiveQuality, Professionalism, ValueServicesAuto windshield replacement

Went there years ago and was overly impressed. The owner is a great guy. This last trip was to replace the windshield on my flex. Front counter girl wasn't the friendliest I've ever had the displeasure of encountering, but not the worst. They did a decent job however the appliques that go on the outside had to be replaced... I wonder why? Was it because someone broke them when removing said windshield? Perhaps someone failed to follow the proper steps in removing said appliques. One will never know, what I do know is I had to pay to have them replaced. Well, at least I didn't have to replace the windshield. Final thoughts: I'm no longer a huge fan of Wide Guys. Will I recommend them in the future, one will never know...

The frustrating part is I called last week for this appointment and I was told that it would only take them about an hour hour to complete the job after I dropped off the car at 9 o’clock in the morning , at about 230 I get a call of them trying to tell me that they couldn’t roll one of the windows down, which I know it’s not their problem, but this was five hours after I drop the car off. meaning that if the window would’ve rolled down, they would’ve been done with my car 7hours later. Poor communication and wrong information on the time frame.