Kim Kent

I highly recommend Gulf Coast Auto Glass in Bradenton, FL. A+++++ customer service and installation of our new sunroof! We experienced a freak accident, when we were driving under the 75 Hwy overpass, and something flew over the side, and fell directly on top of our sunroof, smashing it. We were pretty shaken up, but thankfully not hurt. I put in a claim with our insurance company, and then started making phone calls to local glass companies, and to our car dealership. I spoke with Tracie at Gulf Coast Auto Glass, and she has a wealth of knowledge on how the replacement process works with the customer and insurance companies. I decided to go directly to Gulf Coast Auto Glass instead of the dealership, as my dealership doesn’t have an in-house glass shop, and it would have been subcontracted anyway. That saved me extra time, and leg work, by going directly to Gulf Coast Auto Glass. Tracie helped me navigate through the claims process, getting the new sunroof glass ordered through the insurance glass supplier, and delivered directly to Gulf Coast Auto Glass. Once the new sunroof arrived there, Tracie immediately called me to set up an appointment for installation. I arrived at my appointment time. Norman greeted me and got me right in. The glass tech (I didn’t get his name) took off the vinyl and duct tape we used to cover the sunroof until we got it into the shop. He vacuumed up all the broken glass on the sunshade, and installed the new sunroof within 20-30 minutes. It works and looks perfect, and not a speck of broken glass anywhere. Very honest and professional business! Also, if you get their voicemail when calling, leave a detailed message, and Tracie will get back to you in a very timely manner. I highly recommend Gulf Coast Auto Glass for any of your glass replacement needs. Thank you so much!!!