Elizabeth Lopez

Chip and Monica sorry for the late review! Guys I went to ziebart located off of veterans road. They took my windshield off without checking if they had the actual glass. I was asked if I had sun glasses followed by an lol. It was a day. I was 1 hour out from home was getting ready for vacay and leaving to canada the next day! To have my windshield taken and not being able to be replaced? So I took my chance with safelite and DROVE my shieldless jeep to this amazing staff in Peru IL. Chip immediately took action and apologized for something they had nothing to do with, he went above and beyond for me! Him, Monica, and I believe the manager made it work and were able to squeeze me in & get my windshield replaced. Lunch on me guys seriously. Can’t express how I went from feeling helpless to having this team, this outstanding crew help me figure it out! I can’t thank you all enough! 🙏🏽 Thank you for turning a nightmare of a day really seeing things from a customers perspective and taking action! Instead of the “you need to set an appointment” direction, you guys really went out of your way and I appreciate it so much! Best of luck at your new store/position chip! Very much deserved!ServicesAuto windshield repair