Charles Seth Rima

We arrived into town after driving from Washington State - 1400 miles over two days, and just a couple hours outside of town (Alexandria) we had been hit by what I can only assume was a pterodactyl. We waited for an hour before being told no tow company could help us because we had 5 passengers. We got into town after midnight (Sunday night/Monday morning) and I was frantically searching for auto glass shops - no openings any sooner than 4 days out from the typical place I get referred to by my insurer. I sent a message to the website at iDeal as a last ditch attempt, and they texted me back!!! At 12:30am!! They haven’t even done the service for me yet - but after the day we had, just having a company go above and beyond, promising to do what they could to help (while not promising the moon just to get me to commit) really was just what was most needed. They were good people and helped me have a smile on my face in spite of the crazy day we had. Can’t recommend enough.