Matthew Hardie

Like practically everyone else here 5/5 stars but if we could, it would be 12/10! Bryce was amazing in every aspect of the word. He was super fast and efficient! I had my vehicle in the day after I called (could have gotten me in the same day). Said it would take 1.5 hours for the full windshield replacement and I could even wait there if I wanted to. He was knowledgeable! He knew my Telluride has different types of windshields because of the Heads Up Display (HUD) and asked whether I had that to ensure I had the right windshield the first time. The last time I had to replace it at a different auto glass repair shop, they didn’t realize they had the wrong one. I had to go back and get my vehicle and wait a week for the correct one. He also knew how calibrate the cameras making sure I had a full tank of gas and the right tire pressures. He was a great communicator! He communicated what I had to do to drop it off (full tank) but also mentioned the dropbox option to which I said I probably wouldn’t need. He sent a pic of it anyway just in case and I ended up needing it. I picked up my vehicle right when he was about to put the paperwork in it as he was off to another windshield to fix. So we got to talk. He was very friendly, professional, and personable! He made me laugh. At one point he stood on the curb he said, “just so I don’t feel as short”(He isn’t that short, I am just tall). His friendliness makes you want to hang out with him, which only adds to the fact that you know you have found a person and company you can trust! The last part which doesn’t really matter but he gave a hot sauce with their logo on it. As he said, “It is their calling card.” It is a super neat marketing idea and just shows they are not like other companies! While I hope I never have to fix my windshield again, if I do, River City Auto Auto Glass in Woodbury, MN will be my only call!