notinthematrix

There is a reason why AC Autoglass Works has nothing but 5-star reviews: Because the owner and people who work there are honest, hard-working individuals who provide outstanding service for a very reasonable fee! My car was in the shop so I borrowed my nephew's wife's 2009 Volvo XC90. When I was driving on Route 80, a decent-sized pebble came flying out of nowhere and put a decent-sized chip in the windshield. I called my insurance company (Progressive). No help there, despite the fact that I am an "Emerald Member" with one minor claim in the more than decade I've been with them. I didn't want to put it through my nephew's and his wife's insurance because I didn't want to potentially raise their rates after they were so kind to let me use their car. So my nephew recommended AC Autoglass Works because he lives nearby, had used them previously and was very happy with their work. So I called them, even though other windshield repair companies were closer. Jay from AC Autoglass called me back right away. It was Noon on a Saturday and they are open until 2pm. I explained that I had borrowed my nephew's wife's car, etc., and Jay said, "We are really busy today but I understand your situation. If you come now, I'll fit you in before we close and you can have some peace-of-mind." So I drove 40-minutes from my home in Morris County to AC Autoglass, and I'm glad I did! Despite the fact that it was obvious that the crew was very busy, I had virtually no wait and Jay was working on my windshield in no time. I've had windshields repaired before but there was something almost "magical" with Jay's skill and work ethic. I could tell he cares deeply not only about his work but also about his customers, and that he has the experience and expertise to provide cost-effective repairs and outstanding customer service. In about 10 minutes, the windshield was repaired; if I didn't know that it had been chipped in that particular spot, I wouldn't have known it had been chipped at all! So I HIGHLY recommend AC Autoglass Works, and in particular, the gentleman named Jay who works there. I am certain you will be just as pleased with their services as I am!