joe pernick

I had to replace my windshield, it had a crack, and I had just been informed by my insurance company that I didn't have glass coverage. Regardless it had to be replaced. I was told by the insurance company that i should go to Safelite and since I wasn't covered that the I would be responsible for the cost, the quote from safelite was $460, that was crazy so i told my insurance that I was going to get my own quotes from other places. I found Active Auto Glass and then when speaking with a friend, he mentioned, he had used them before and the price and service was excellent. I called, got a quote, which was almost half the price that I was quoted from Safelite which was recommended by my Insurance company. I called, was quoted over the phone and had an appointment for the next morning. They also would have come to me but i wanted to see their shop and since i was close to East Meadow. I was impressed with not only the service but the attitude of everyone that I spoke to. James asked me into the back and to look at some issues that were the result of a previous replacement and mentioned to me that he would correct any problems and I would be good to go. i was originally told that it would take about two hours and I was out of there in two hours. I highly recommend Active Auto glass and found them the be professional and knowledgeable. I don't think that people realize that you do not need to use who your insurance company always recommends.