Ben Fultz

I woke up this morning to my back windshield being smashed in and called and spoke to Jenna the first time who was super helpful, nice and fast to get me a quote price on a rear windshield replacement and was understanding when i let her know i was shopping around for pricing. The 3-4 other places i called were mostly relatively close in price (1 immensely more) so I called back to Chip's to confirm the quote and schedule an appointment for someone to come out to my car. I don't remember the second lady's name, but she was also super helpful and nice when pulling up my information that Jenna saved and was able to schedule an appointment for tomorrow. I'll follow-up tomorrow, 4/24, but I have no worries that the replacement will go smoothly and at a relatively comfortable price for a rear windshield replacement. Update: I received a call when they said i would this morning with a time to expect them to come by and a call when they were about 10 minutes away. Tyler and Jeffrey explained everything real well, cleaned up my broken glass and replaced my windshield in a very timely manner with care and respect. After payment they walked me through some warranty things like the rear window heater and even though i probably won't confirm if that's working until winter when it frosts up again, it will still be under warranty. TL;DR: I've had a very excellent experience with Chip's Auto Glass after waking up to my back windshield being broken from the excellent customer service on the quote and scheduling to quick and seamless replacement and great communication. The price was very competitive with those i shopped around for and i could tell they wanted my business and wanted me to have a good customer experience. Thank you!