Travis Hoffman

I bought a used car recently and thought i was getting a great deal. Too good to be true. We noticed the next day that the windshield was leaking a bit on our center console. We called United to come take a look, i described the issue over the phone and they were able to give me an accurate quote. Very informative on the process and answered all my whats and whys. Scheduled a service same day. Lupe arrived well within his estimated time of arrival. The unfortunate part of this experience was that my car is much worse than i thought. The rust is to the the extent that the repairman said it wouldn't be a good idea to repair it remotely. He was exceedingly honest on how bad he thought our situation was, our car is going to need some metal restoration, which is beyond the services for their business. I feel most places would just say, "You're SOL, Seeya!" Not this place. Lupe empathized on my situation and although he was unable to give me a permanent fix, he filled the immediate leak, at NO charge to me. What an AWESOME service. (Side note, the fix is still working, no leaks! We have a little extra time to save to get it fixed now!) I wish i could have had them fix the window, but I'm glad they didn't try and fail. We absolutely recommend this place to everyone and next time we have a service, we will be back! Thank you very much for making our bad situation a little bit better!!!