Rebecca Clark Mays

Absolutely fantastic! Beyond five stars. This was my second time in the past two years with two different cars and two broken windshields. They do beautiful work! I wouldn’t have a windshield repaired or replaced anywhere else but Ephrata Safelite. They are the best and it is such a well run operation. They have a system in place that really works. If and when anything happens and I would need another auto glass replacement or repair, I would return again in a heartbeat and would recommend to anyone. The staff are wonderful professionals and they do an incredible job. The communication is terrific before, during, and after the appointment and their team lets you know the timeline and the details of the process. You can definitely call and get right through to a Safelite team member at this location. If you schedule an appointment they will call you and provide their office contact information and they are very accessible. There is a nice waiting area in the office where you can work and enjoy a coffee while you wait or you can drop off. They are very kind, customer-focused professionals who really know their stuff, and very informative about your vehicle repair and payment options. Thank you so very much to the Safelite AutoGlass Ephrata team.