Albert Saenz

The one word summary of my experience: AWESOME!!! The extra words version: I recently purchased an older pickup that had some damage to it, including the windshield. It needed to be repaired but I could not drive it. So I had a choice between Safelite and another provider. While I think I could have saved some money and had an equally good experience, I am ultimately really glad I went with Safelite. I called the main service line to make my request for repair. I was then contacted by the local Safelite and had a great experience working out some of the details. But was very pleased that they could fix my truck the very next day. That was faster than I would have expected. I got all the appropriate emails and was notified this morning about my Technician, Trevor. He called that he was on the way to make the repair and was amazingly polite and positive. I was in a particular jam with an issue regarding the windshield trim on my truck. But it posed no problem for my tech, Trevor. He made the repair with no issue and it looked great afterward. I sent him a message to thank him and he was extremely courteous to call back and say, "You're welcome." He even was very good to caution me about being careful about any stray glass that may have fallen on the ground. He did not want anyone to get hurt. I appreciate the extra concern because I don't think I would have thought about that. Again, talking with Trevor was a great experience. This Safelite understands customer courtesy which means a lot to me. So if you need some glass for your car or truck, call these guys and let them set you up good. I don't think you can request a technician, but if you can, ask for Trevor if you are having mobile service. He won't let you down!! Thanks Safelite of Greensburg!