Annamarie Herrera

About 2 months ago I had a wonderful experience with Optic Kleer Keller. I went in to get a quote for a cracked windshield. From the moment I walked in I felt at home because I was greeted warmly by the office staff. My spotless yet cost waiting area made a great impression on me too. They took about 5 mins locating the highest quality yet most cost effective windshield for me. They assured me that they could get the glass that afternoon and that they would call me as soon as it came in. Within 1.5 hrs I got a call saying the replacement glass had come in. Upon returning the he store the owner discovered that the windshield was not the correct replacement( I had a camera in my windshield that had been missed upon initial assessment). I apologized for not mentioning the camera but the owner took full responsibility for the mistake, had his daughter drive me home ( because I had 2 toddlers with me) and then delivered my car to my residence that evening. Not only did the owner apologize profusely for the inconvenience he also gave me a Starbucks gift card. I was blown away! I've never received such wonderful customer service! I have been telling all my friends and acquaintances to use this company for all their windshield needs. I will be a lifelong customer!