Shon Harris

Building an overland rig I’ve learned a few things. 1) don’t cheap out. If you have expensive hobby and your life depends on things like windshields, suspension, tires or other critical systems get the best you can 2) find good local businesses who are pleasant to work and converse with, have a strong work ethic and will tell you if they feel an option or service isn’t worth it to you (see point one) 3) I’ve been to enough shops I can trust them, and not have to micromanage their work, or worse have to have it fixed after it was done wrong. That’s why Rock Doc has now earned a customer for life. Seeing them recently at the Salt Lake Offroad expo show, I swung by their booth to learn about “exoshield” and what it does and how it works. Ray the owner was there and we hit it off and I went along my way. Fast forward about two weeks and I decided to get my previous windshield protection refreshed. Ray went out of his way to schedule me on a Sunday, walk me through their process, and answer literally every question I had. I dropped my truck off as planned and when they fell behind schedu Ray, the owner called me, let me know of complications I wasn’t even aware of, how they were going to approach correcting it. When it turned out it was time for a new windshield they handled all the paperwork, and when my insurance coverage was different, worked with me to make sure I understood the why of every aspect. They could have laid down the Exoshield product and sent me on my way never telling me about the issues but they didn’t. They even saved me a few bucks by giving me a ride to my house (20 minutes away) instead of an Uber. Service, quality parts, honest explanations and a killer shop are all reasons why I gave them five stars, and they have now earned a customer for life for all my vehicle glass needs. If you want fair pricing, up front and honest details about the work, and a friendly staff in a gorgeous office with rad music, you too should visit Rock Doc auto glass. They are consummate professionals and just damn easy to get along with. Businesses like this, exemplify is why I always say “employees are easy to find but a team takes talent and skill to build!”