Michael Duong

Extremely happy with the service at Cascade. A large rock had hit the windshield of my Lexus at just the right angle to crack it. I was able to get scheduled in very quickly. At first, I had opted for an aftermarket Fuyao windshield as my insurance did not fully cover an OEM replacement and I wanted to give this option a try first. Unfortunately, this glass ended up being distorted and made it hard to see/drive and there weren't any other reliable aftermarket glass in supply. Cascade quickly worked with me to come back in to take a look and fought tooth and nail with my insurance to fully cover an OEM windshield (Asahi) with no extra out of pocket costs from me. Special shoutout to Ron & Shelbi for the excellent communication and for all their hard work - and thank you to the tech Dustin for the excellent replacement. It looks pristine like the day I bought it :) You want somebody that cares, and takes responsibility & accountability for their work, this is the place to go.