ABC Auto Glass

My vehicle was broken into, so I decided to give them my business to replace the rear window glass. They did that, but upon pick up, I noticed that they did not clean the glass debris, which is part of the process. In fact, when I requested Mike Atooshi (Owner) to have it cleaned, he was very rude. He replied, "That is your problem, have a nice day!" Actually, it is ABC Auto Glass's problem, because just replacing the glass, but not removing the glass debris, is a hazard which can cause injury. So, I had to get it done, but will NEVER give them my business again. Overall, I am very disappointed with Mr. Atooshi's customer service and not doing the job right, so cannot recommend ABC Auto Glass.ServicesInstallation, Auto rear window replacement

I went here for the, first time, out of my way based upon the decent reviews but my experience was not that great! I went here to replace the windshield. I called, agreed upon the price and arrived on the appointment day. I clearly mentioned several times to the owner(s) that it was my first time and that I am coming out of my way. My car was done in a reasonable amount of time and I came back home. After arriving home, I noticed windshield rubber seal was coming off from the top in the middle. They didn't place the gasket properly and just put the windshield on it which resulted in the gasket pushing up due to the pressure from windshield weight. In addition, after I took the tape off next day rubber on the side started to come off as well! Of course the problem was because of the careless work! Since place was put of my way I had to wait few days before I finally got a chance to take the car back. I showed the problems to the same owner(s) who helped me initially and got the answer that gaskets coming off are not a big deal and it is just a condiments! I then told him that it definitely does not look good and that it was my second out of the way trip. There was no apology of any kind and car was reluctantly taken back for fix. After waited for some time I finally got my car back and at that point I wanted to get home as soon as possible. Again, I was simply handed over the keys and nobody bothered to apologize or anything even though it was clearly their fault. Next day I examine the car and it appears that they fixed the gasket coming off issues but then I saw that they did not bother to clean the glue that was applied to the gasket! Extra glue was coming off from the gasket onto the car paint. I tried to clean it myself but car paint was started to scratch because glue was all dried up by that time. I didn't have any stamina to take the car back one more time and decided to just live with it. I am not sure if I will go back again or not after this experience but if you are still going then make sure to check everything before you take the car back. This place might be cheaper but their work can be careless.

Beware of Mike. They claim to be in shower business for 10 years but have no idea about shower glasses. They dont have hardware and consume third party professionals to get the job done. I ordered my shower glass, paid the deposit. Mike called after 10 days that the glass is ready to be installed. He came with an installation guy to take measurements and discussed how the shower glass is not possible to be installed the way i wanted. I cancelled the contract immediately and asked for refund. He is not refunding the money now. Dont hire them at all.

I have used this company before and they did a great job. However, I recently bought a new vehicle which had very minor chips in the front window and wanted to fix it before the weather started to get cold. When the job was finished, upon inspection my car had damage to my weather strip in the lower corner. The tool use to remove the weather strip clearly chewed it up pretty bad. When I showed Mike this he replied, "Don't worry no on can see it, its an older piece and its hard to remove". I told him that this car is my baby and it matters to me. Then on the other side there was some residue from the tape used to secure my window. Mike then grabbed some spray and began to rub, He rubbed it so hard that it removed the paint. I told him not to worry about it, I have friends that can remove it. "No, no I got it", Mike said then he rub the windshield strip raw. When I asked him to fix it or paint it he said no. All I was trying to do was help and referred me to grab someone off the street, one of those paint /dent repair shoppes... Ok, i know all he was doing was trying to help but never the less he stilled damage my car. I even have a recording on my phone with Mike admitting he damaged my car and still all he said was "sorry I cannot help you". the damage to my car is $465.30. I even went back with 2 estimations and still he turned his back on me saying all I was trying to do was help. I have kept my calm not once did I raise my voice and still he turned his back on his customer even after admitting he did it.

I have never written a review before but this is worth it to spare other people from what we went through. My fiance's car had gotten broken into last night and we were looking for a place to repair his front passenger window. Called ABC Auto Glass and the guy was super nice and could get us right in which we both appreciated. Took it in early afternoon and he assured us that it would be done before closing which it was! We were both thankful! Unfortunately when we had paid and we were checking out the newly installed window, we noticed damage to the plastic covering over the lock/window buttons of the door. After inspecting it, they had attempted to "fix" what they had broken with black putty. We went back into the store to confront him about the damage and he completely denied all of it saying that it was already broken when he went to fix the window and that he was "helping" us out by putting the black putty in. Seriously? No sir, it was not. Blatantly lying to us, he couldn't even look us in the face and just walked off. If you don't mind dishonest business owners then go ahead and go here but otherwise take your business elsewhere! Not worth the few extra dollars you might save.

Unsatisfied customer here. I made an appointment on a Tuesday for the following Thursday to have my windshield replaced. They quoted about an hour for the job. I showed up at my appointment time (8:30am) and waited 20 minutes for someone to arrive and open the shop. Once inside, I checked in and waited while another customer was served before me. The manager arrived at 9am and informed me that he’d neglected to write down my appointment and order the windshield, so the job would take two hours to complete. I had to get to work and couldn’t wait that long. He said I could take their “loaner” car and leave my car there. I agreed despite these red flags... The loaner car was a dilapidated Toyota Highlander with 260,000 miles on it and the check engine light on. No paperwork on the loaner, the manager told me their possession of my car was their collateral. Ok, it’s a small business, they play things loose. I took the loaner and said I’d return on my lunch hour around 11. By 11 I hadn’t gotten a phone call with status on the job, so I called them and they told me it would be another hour. I delayed my lunch break and called at noon to let them know I was on my way. Upon retrieving my car, it was discovered that a plastic retainer that routed my mirror cable was missing. The manager said they’d thrown it away but that he could get a replacement and he’d let me know when it was ready. A week later I hadn’t heard from them so I call up for status. Manager says he’ll have the part in 2 days (pretty sure he forgot about me again) and I could come in to have it installed first thing in the morning. I showed up at 8:30, their posted opening time, and waited 15 minutes for someone to open the shop before giving up entirely. They didn’t respect my time at any point in this process and can’t even be bothered to open on time. The manager did call me as I got to work a half hour later wondering where I was and I informed him that I had been there on time there but had lost my patience and was done with them. I had zero confidence that they’d even have the right part and be able to install it in a reasonable amount of time, and I’m not interested in visiting a third time to find out. I’ll just have to get the issue corrected somewhere else. They at least got the right size windshield so that’s something, and the price was decent but I guess you get what you pay for. They seem like nice enough people but they’re running their business very sloppily. Would not recommend.