AGD Auto Glass Direct & Tint Co.

Excellent service! I was in need of a rear door window replacement. I left a message and was contacted by Jen the very next day with great pricing and availability to complete the service. Unfortunately at the time I was calling around to just get quotes because I had zero money. A week later she followed up with me to see if I still needed my replacement. I told her I still needed more time. She then followed up another week later; at which time I pulled the trigger and got my window replaced. There was no hassle or pressure from Jen, but I do appreciate the tenacity to help the customer. None of the other 20 companies I inquired with followed up with me at all; just another reason I went with AGD. They sent out David a mobile tech and replaced in front of my house. I couldn’t be happier. Thank you Jen, David, and the AGD team. I will recommend to anyone I find in need of glass replacement.ServicesInstallation, Auto power window repair, Auto rear window replacement

I’m not normally one to leave reviews but felt the need to rate my experience with this company, which has been terrible. I had to have my windshield replaced due to a large crack. The company came out, replaced it, and was told that they were unable to calibrate it with my cars security features and another tech needed to come out. Two days later another tech comes out, once again they are unable to calibrate it with my vehicle. They come out again yesterday (on a Saturday), and are STILL unable to calibrate the glass with my vehicle (3rd attempt) and now I’m being told they have to replace the glass with another brand. This will be the 4th attempt to get this done on my vehicle, and I must say I’ve lost all confidence in this being able to get done. I’m close to contacting another auto glass company depending on what happens next. I’ve never experienced anything like this and it’s super frustrating. If you own a Honda Odyssea, please do yourself a favor and do not use this company. This has taken up probably 8 hours now of my personal time along with countless phone calls and texts, not to mention dealing with probably 4 different people throughout the process.ServicesAuto windshield replacement

I unfortunately experienced my first windshield crack and was in search of possible companies I could use through my insurance to get my windshield replaced and tinted. I sent in a request on Sunday to a bunch of companies and received a voicemail and text message from Jen at the S Rural Rd location Monday morning. I was able to get an appointment sent up initially for this upcoming Saturday but was able to get the appointment moved to this past Wednesday at the S Mill Ave location. I was initially told I would be there for about an hour and a half, but was in and out in maybe 45 minutes. I was super nervous about this entire process, but Jen has been super helpful and always friendly anytime I called. I think this company has very affordable pricing and is also a recommended shop by my insurance company, which is always a big plus. My windshield and tint looks great and I will definitely be returning to get other services done!

I've been doing business with Mike & Chris for 10+ years now, and the level of professionalism & customer service from the Team & Technicians can't be beat! No matter how big or small the job, these guys always ensure to put customers service, quality and time into their work. From vehicle calibration, window tint, replacements and more, I highly recommend utilizing AGD in Tempe. These guys are truly in the business to ensure that their customers are taken care of and that work is done correctly the fist time. Big Thank you, to Gilbert for replacing the windshield and recalibrateing my Audi A4 today! You did a great job and I appreciate you and the team for getting me in with 24hours of my claim.PositivePunctuality, Quality, Professionalism, ValueServicesWiper blade installation, Auto power window repair, Auto windshield repair, Auto rear window replacement, Auto side view mirror repair, Auto side window replacement, Auto windshield replacement, Service not listed

Called and the phone was answered promptly and courteously by Gilbert. He took the information, gave me a price, and scheduled a time. I was told it could be 1.5 - 2 Hours for the tint work. They called me shortly there after and let me know someone cancelled and that I could get in ASAP. We drove the car over, and they got to work. They were friendly and did not try to pressure me into any up sales -- though options were given. We got everything settled, and went to lunch. Came back and waited another 1.5 hours (total 2 hours) for the car, and it was perfect. Nice, friendly staff -- excellent service. They were fair price-wise; and while I know I could have saved $10-15 by going somewhere else; I am glad I did not. Their service and quality work is worth the small difference. I noticed that the Google Link to the Kudzu reviews is for a different company with the same name. Be sure to check the address and go to the one at the corner of Mill and Southern.

The most incompetent business that I have come across. Paid on a Sunday for a tech to meet me on the next day (Monday) between 8am-10am to replace my windshield. 10 o’clock arrives and they don’t even call to check and see if the tech showed up. So I called them myself just for them to let me know that the tech wouldn’t show up. The reason for the tech not showing up was that I was too far out. They accepted payment from me though and took down my exact location on Sunday before I paid them. So they accepted payment from me knowing my exact location just to tell me 24 hours later that I was too far out. They said that I would have to drive another 25 miles with a shattered windshield (D.O.T. Violation) to Buckeye, AZ where I would now have to wait between 1pm-4pm to get windshield replaced. They put me on hold for 20 minutes then hung up. I called back and asked to speak with the tech who was replacing my windshield. They said that I would have to arrive in Buckeye, AZ and that he would give me a call within 30 minutes of my arrival. I started to head to Buckeye but stopped because I really wanted to talk with the tech. 20 minutes later they say that there’s no tech in Buckeye and that I would now have to wait til Tuesday to get windshield replaced. I just asked for a refund, which I now have to wait 5 business days to get back into my account. They don’t even deserve the 1 star. Take money first and ask questions later is how they operate. Please save yourself the time, headache, and frustration and go with another company. The other companies were cheaper anyways. Avoid the horrible/terrible choice that I made by choosing this company or you too will be writing a long review and waiting 5 business days for your money. And let’s hope that they do give me my money back, because I have a good feeling that I’m going to have to take legal actions against this company. Hopefully I went through this so that you wouldn’t have to. And after reading this, the same thing happens to you, all I can say is that I told you so.NegativePunctuality, Quality, Professionalism, Value