Alonso's Auto Glass

I used Alonso because he had decent reviews, sounds like a nice guy but he was rude and in a big hurry, yanking on thinks like an ape, my window worked fine it was just shattered, after the install my window no longer worked and he wanted to leave it down, so instead of having burglars push in shattered glass they could just climb in now, we asked to have the window up at least so he tied it up with wire, I don't recommend him one star for punctually and one for priceServicesAuto side window replacement

I called this business to get a quote to replace the window on my truck. The man I spoke with got all my information but didn’t have the window in stock. He stated that he needed to source one from the Ford dealer and would call me back with pricing and to schedule. He never called back. To his credit I called 4 other auto glass companies and only 1 called me back.

He was over 30 minutes late for an appointment he rescheduled. The paint on my hood is now chipped all over. He said the chips were already there. They were NOT. He wouldn't give me an answer as to how he gets the correct windshield so quickly (he originally offered to come out the next day). The only reason I gave 2 stars instead of 1 is because the windshield looks good so far. If I have to have it done again, I will pay the extra money to have it done by someone else.

I love this window replacement man. I don't go to another. I tell all my friends and I tell my family. I gave him a 20 dollar tip because I have used him for years and he never disappoints. Always on time. I sent my address to the wrong number and he followed up to get my location he is really nice and his assistant is polite.

I was quoted $340 by the commercial competitor. Texted the business number and got a same day quote from Alonso for almost half that cost. Was scheduled same week, Alonso was polite and swift with his service and made everything efficient and easy. Would highly recommend.

Broken glass was left behind the door panel so every time the door is shut I can hear the rattling of the glass. Shortly after I noticed my window had trouble going up and down. I reached out and asked if he could take a look and he insisted that the break-in is what caused that to happen. I got a second opinion and it was in fact the way the glass was installed that caused the issue and was an easy fix.