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We had a windshield replaced and it was distorted and deffective on the drivers side. Called and talk to them about the issue and they said they would reach out to their supplier and get back to us. I never received a call back. Tried to Contact them multiple times and they would not answer. Ended up having if replaced again by another company. Would not recommend this company.. thanks for wasting my money

Called online to schedule an appointment Service online was extremely helpful Then the shop called and said that it was too hard of a job and I could take my business elsewhere and hung up the phone on me Rudely as they could be. This is the third time I've contacted this place. I had one windshield changed on my Scion and it was a great deal and they did a great job. The second one the rear view mirror fell off the day after they put the glass in and my third encounter was them calling me and telling me that it's too hard of a job to put the windshield in and I can take my business elsewhere. I thought they were in the business of doing windshield replacement. Apparently not. Only when it's easy. I found a supplier to buy the windshield myself and replaced it myself. It was not that difficult at all. So if you have a windshield, it's easy to replace they are happy to do it. If not call Safelite

I had some delinquent attempt to steal my car and had broken out one of my door windows. I was super stressed out as window repairs are typically expensive. I called around and these guys quoted me one of the lowest prices and could fix it the soonest. Their customer service was beyond amazing. Even better, they had my window replaced in less than 90 minutes. The price the quoted me was only 20 cents more expensive. I am very happy with my experience!ServicesAuto side window replacement

Experience was good all though I had to wait almost a week because my insurance sent the claim to the wrong email it was good when the car was getting dropped of they had some no shows and got my car right in so that was good this was a few years ago I just took my car back for a new windshield they are all vey nice to work with and they are very honest with you.I will use this business again and again.ServicesAuto windshield repair

GARBAGE SERVICE!!!! My windshield in my Honda was broken so a business nearby recommended to go through this place but when I went in to show them my concern on the windshield being wonky and disoriented after they had already “fixed” it… the service guy belittled me so bad & made me feel like such a nuisance! Would NEVER recommend!!! Still waiting to hear back about my windshield months later… they could care less though

TLDR: I had a very good experience here as far as price, time, friendly technicians, and customer service. I am still amazed and would come back without hesitation for any car window problem. Noticed my 2011 Mazda 2 had a jiggly rear hatch window when any door in the car would close. Took it to the iowa city safelite and they showed me how dangerously close the window was to popping out. They quoted me $200 and said it would take at least an hour to fix. When I showed up to the appointment, they told me they got the price down to about $100 with tax. I was ready with snacks and a phone charger to camp out at the shop for awhile, but they finished all the work in under 20 minutes. They showed me exactly what the problem was (used car dealer used glue without primer) and gave me a lifetime guarantee for the window. I am still amazed and would come back without hesitation for any window problem.