Auto Glass Now

My technician, Joe, went about and beyond. I’ve never met Joe before my service with your company, but he was instantly personable and went out of his way to provide excellent service. I shared with Joe that this is not typically a pleasant process and he made it a very positive experience for me. Because of Joe, I will refer others to this location and I will personally use this location for any needs I may have in the future. I hope that you all appreciate this type of employee and formally recognize him. This is how we build loyalty with our customers, and he did just that. 10/10 stars!

I want to take a moment to sincerely thank Brett Billingsley and the team at Auto Glass Now for their exceptional service and persistence in resolving a very challenging windshield replacement issue on my 2017 Honda Ridgeline. The process started on October 18, 2024, when I first had my windshield replaced. Unfortunately, shortly after installation, my vehicle's Advanced Driver Assistance System (ADAS) and lane alignment system malfunctioned. Auto Glass Now immediately acknowledged the issue and began troubleshooting. Over the next several months, they replaced the windshield three separate times in an attempt to fix the issue. Despite their best efforts, the problem persisted, and it became clear that the replacement windshields were not properly aligned, possibly due to an issue with aftermarket glass. At that point, Brett recommended switching to an OEM windshield directly from Honda, which seemed to be the best solution. Unfortunately, this is where the timeline became extended—due to a manufacturing defect on Honda’s end—which caused significant delays in getting the correct OEM glass. While this was out of Auto Glass Now’s hands, they continued to cover the cost of the three replacements, and Brett was a key point of contact throughout, keeping me updated and offering alternative solutions when necessary. After seven long months, on April 29, 2025, the correct OEM windshield was finally installed, and all systems were calibrated and functioning properly after a final visit on May 28, 2025. While the situation was frustratingly drawn out, Auto Glass Now’s team showed nothing but professionalism, persistence, and integrity, ensuring that I wasn’t left with any out-of-pocket expenses and that my concerns were addressed every step of the way. I truly appreciate their dedication to customer service, and I highly recommend them to anyone needing auto glass services. They may not be able to control every aspect of supply chain issues, but they definitely took care of me like a priority.

Never in my 42 yrs have I had a job completed so quickly. The communication was excellent and they did not deviate away from the quoted price I mean over 300 bucks is a lot to pay right after rent, but it was well worth it and I have no complaints and I would suggest anyone go here seriously I called four other people, and this was by far the best experience online on the phone and in person and my appointment was scheduled immediately and that was less than a day and that was only because they accommodated me working. They probably would’ve had me in a lot sooner

My new windshield looks great, and everyone there was friendly and professional. I was especially surprised that it only took them about 30 minutes! Apparently replacing the windshield glass on an old Camry like mine is one of their more straightforward and easy jobs. It’s only been a day but I assume it will be staying put and last like it is supposed to, and they say it’s guaranteed so I’m not too worried about it. I also had to change my scheduled appointment day twice and they were very nice and accommodating about that. So I am very happy with the work they did and their customer service. The price also seemed reasonable and was lower than Safelight. So overall positive experience and I do recommend them!!

I shopped around for quotes to replace my truck back windshield (lawn mower threw a rock). AGN was middle of the pack, and way less than a national brand shop. The staff is great and my truck was completed earlier than expected. They even vacuumed the broken glass pieces from my back seat and the truck bed. If I ever need another glass replaced, I'm going back here.ServicesAuto rear window replacementPrice assessmentReasonable price

I was gonna reschedule but someone called and told me to come on in...so I did & when I got there one of the guys was kinda rude...ask me if I could tell time... there is no way you should treat a PAYING Customer this way ..this was my 2nd time having a tint job done with you guys Briena was very nice and friendly needless to say the 1st visit was far more pleasant than the 2nd one.. I hope there is consistency in how you treat your customers...or I will not be returning..*!!!