Auto Glass Now

My car got broken into on Tuesday. They broke my driver front window. I scheduled the appointment Wednesday but nothing was available until the following Monday. Auto Glass Fitters moved up my appointment to today (Thursday) when they had something available sooner. I'm so happy that I didn't have to wait until next week. The technician Brandon was lovely. He explained what the process would be when I asked, told me how long it would take, and kept in that time frame. I would go back to Auto Glass Fitters, mind you, not anytime soon preferably 😅ServicesAuto side window replacement

The appointment set up was a little convoluted as they initially told me they could replace the windshield in 5° weather in front of my home so I had to cancel and reschedule with another company. After that they had called me back and arranged to see me in the shop the very next day which was appreciated. The technician installed my windshield in less than an hour and so far so good no leaks or anything it looks great

After a series of unfortunate events my window was finally installed. Once the glass was installed I can actually hear the wind through the window. I am hesitant to go back as I don’t want the ordeal to be drawn out. The receptionist is nice. Fabian was amazing and I appreciate his honesty for not knowing how to install the glass. I will most likely take my vehicle someplace else to get the remaining issue with the noise from outside repaired. Disappointed in the service but good people.

I was able to get my windshield replaced faster (we had to go on a trip soon and needed this done quickly) by going to the shop, which is uncommon. It was a little hard to find at first (the sign was faded out as you'll see in the picture, but they have a van in front for now). However the man who did the work was pleasant, professional, and the work was done well and in a timely manner for a fair price (we had a odd problem not covered by insurance or warranty, so had to pay for it ourselves). If I needed to have one replaced again I'd use them again.

I had my car broken into and window smashed this winter. It was freezing out, my insurance did not cover. I got a quote from another "popular" window replacement company for almost 500$ even with a discount. I reached out to Auto Glass now and got a quote for almost 50% less 258$ and even though they didn't have window they were able to order and have me in within 36 hrs. When I brought my car in the service took maybe 30 min including a total removal of all the smashed glass within my vehicle. Everyone from phone to the in person front desk were friendly, personable and helpful. I recommend Auto Glass Now if you are in Rochester.

I had a freak accident where a rock went through my back windshield. Auto Glass Now came out the very next day to my home and fixed it. They were quick, kind, and got the job done. The few times I have had to speak with employees on the phone there everyone was so nice and helpful. A few days after the new rear windshield was installed, I was having issues with my trunk. I called them and they got me in the same day on my lunch break to take a look and see what the issue could be. All it was was some glass stuck in the trunk's locking mechanism. They cleaned it out and got everything working for me within my lunch break. I'm really impressed with how quickly they were able to assist me from start to finish, and how kind and helpful every single person was. I would recommend this shop to anyone.