Auto Glass Now

This review is only for the initial interaction, quote and scheduling with this company: They were amazing! I had just gotten off a 45 minute call with Safelite that didn’t end well. Safelite had me on hold for 15 minutes where I had to deal with an obnoxious bot, then when I finally got a hold of someone, they wouldn’t answer any simple question or give me an official quote until I gave them all my info and scheduled an appointment. Terrible experience. Safelife was trying to charge me almost $900 for a windshield on my Acadia Denali. They were trying to convince me that a recalibration was required and that they couldn’t legally fix the car windshield unless I pay for the +$300 recalibration that should happen on its own anyways. With Auto Glass Now, a woman picked up on the 3rd ring and was super kind. After a simple 1 minute conversation, she gave me a quote that was $300 cheaper and was able to answer all my questions. I haven’t gotten my windshield repaired yet but will write a separate review depending on tomorrows experience. Edit: I went in at 9:30am and was helped immediately. It took about an hour and a half for the work to be done. Maryanne, the general manager, is amazing and so kind. She answered every one of my questions. She helped 3-4 customers while I was there and showed them each the same kindness that she showed me. On top of that, she answer a dozen phone calls. She even went out and repaired one of the rock chips herself to ensure the customer was done in a timely manner. I was very please with the timing and quality of my windshield replacement and will for sure be back here in the future. Thank you!

Carlos is a champ. I called around for estimates and found him cheaper and more convenient to work with than all the others for a windshield replacement. He is mobile, so did the repair right in my driveway. That was some time ago. Since then, the gasket/molding has recently started to get loose. When I phoned him to ask about follow-up work, he just asked what the issue was and when he could come fix it. When I suggested next day, he agreed. He fixed it quickly and conveniently, no charge, no paperwork. Strikes me as good, old-fashioned integrity - stands behind his work. 5 stars!

Nate is so personable and easy to work with! He makes it painless to schedule appointments, which I really appreciate! We use them often for our work fleet, and it is extremely convenient to have them come to you to replace windshields, especially with the busy schedules of our employees. While they are working on a company vehicle, they will also get to someone's personal one while they are there. I would highly recommend them for both company vehicles and personal!

They got my windshield replaced but smudged my rear view mirror and gave my keys back without wiping the grease off the mirror. Edit: i waited too long (they reccomended 2 days i think i waited over a week) to take the painters tape off the sides and a lot of residue was left on the rubber seal. What is worse is as I took the tape off I noticed about half of the seal isn’t evel sealed and I have never gotten a windshield replaced before but assume the seal shouldn’t be this wide open this soon after getting my windshield replaced/reglued so i will be calling Autoglass now right now after posting this because I’d rather my windshield not fill up with water/ice/snow/rocks/sticks or who knows. Service was fine though i just was kinda pissed about the smudges at first. Edit: sep62024 i went to the shop and got it checked out by the owner and she assured me it would be fine under rain and snow and that the glue is not meant to be sealed against the sheet metal it’s tucked under the flap and in between the glass and sheet metal. Great service and happy people would reccomend.

Awesome business to work with. Nate communicates really well and so does his workers. They have the best price in town. They come to you which is extremely nice. I would recommend them to anyone needing a windshield replace or repair! Look forward to working with them again in the future! Thanks guys!

Auto Glass Express is the place to call (or text) for your car glass need. I text Nate to replace my broken side window on my camper van. He was very helpful with us. He did a great job, even if it was not his regular windshield replacement. And that for a fair price. Nate shop as been there for 45 years! Thanks Nate