Auto Glass Now

After such a bad experience with a competitor that never showed and gave me the run around. I call my carrier and was given Auto Glass information. My My appointment was booked quickly and correctly and they showed up on the day they said they would be there. The tech was professional and polite and kept me updated on everything he was doing. I recommend this company to everybody in the greater tri-state area.

Austin came out on 7/17/24 to take care of my windshield he was extremely friendly and professional, and he did an amazing job. I have a fluctuating schedule where a certain timeframe needed to be met the woman I spoke to in the office said they will do their best to make that work I received a call from Austin the technician will be out around the timeframe so it would work out perfect. And it did! waiting for the calibration to be done by another technician on Monday. I’m sure it’ll be a great job as well. I would definitely recommend them five out of five stars

I will never recommend this place of business to anyone. For starters they seem to lack communication with customers and take it upon their selves to reschedule appointments unbeknownst to customers. Had I not called I would’ve never known that my mom’s appointment was rescheduled from 1/22/25 to 1/23/25. Now here it is 1/23/25 6:24 pm and a technician has yet to come fix my mom’s windshield after paying cash to the first guy who came out today at noon to do whatever it is he did to the windshield. I was told the 2nd guy was coming in a hour and nothing. At 5:03 I called to see what was going on and 50 mins later no one can get ahold of anyone. Now here we are not knowing what’s going on with the window, the payment, the technician or the job. We’re going on 3 days now dealing with this unprofessional place of business. Again go else where to alleviate having to go thru any of what we’re going thru.

They did a good job, both the glass guy and the guy who recalibrates the camera did a phenomenal job, only thing I wish they would change is the time for the day, there’s no set time it’s like the cable company but worse, they say they’ll be there between 8 and 5, that’s a long window to wait around for someone to come change your glass, my glass guy came around 3 and then the tech to recalibrate my camera came at 5:30, if I knew they wouldn’t be there until late afternoon I would’ve went to work, but besides that everything went very smooth and they were very professional, just try to tighten up that appointment window to at the most maybe 4 hours

the customer service is good but the guy was doing the job he seems like he was on a rush you went there to fix a chip glass he seal the glass but he used to the drill and scratch the glass now it have a long scratches at the same part I need not even seal it he just leaving even though I paint it out to him when you rub your finger on it you can feel it scratch you can see it on the outside and inside I went there to fix a chip I'll come back out with a bigger scratch that look like a chip instead of take the time out and seal it so you don't look that notice that much when he realized the drill scratch the glass he just leave it

Auto Glass Now! personnel who came out yesterday 6/17/2025 was very professional he called me before he arrived before he got there i had to leave, i left instructions for him regarding accessibility to my car, when he get there he did call to let me know that he had arrived, the work that was done to replaced windshield was immaculate. no residue was left behind my car was clean after he was finish working, great workmanship. Rassei.