Auto Glass Now

We had a mix up in the Friday appointment. I was supposed to get my back windshield replaced at my house but they had me scheduled to come in to the shop. It was close to closing and I would have had to wait until the weekend to get my windshield replaced, but they sent me a technician out to my house and replaced my windshield. I would definitely recommend AutoGlassNow and will be using them in the near future.

I took my 2010 bmw for a windshield replacement at the Auto Glass shop on HWY 80, in Pearl, Mississippi. The gentleman at the front desk was quite polite and courteous. The windshield installation appeared to be fine. However, after windshield the installation, my navigation display and my radio screen went black and gray. Obviously, something went wrong, because my display was working fine when I arrived at the shop. After noticing the problem, I went inside and asked the front desk gentleman to come out to the car and I showed him what was wrong with the display. He went back inside and called the technician that worked on the windshield replacement. The technician came to the car and I showed him the faulty display. He insisted that he didn’t touch the display or the radio, and was not responsible for whatever was wrong. After the technician, the store manager came out to the car, looked at the display, and claimed that nobody at the shop was responsible for whatever happened to the radio screen and the display. At this point, after this experience, I would not recommend Auto Glass to any potential customers, because in my view, the technicians and the shop manager did not and would not assume responsibility for what they did to my car. They are not trustworthy professionals. They supposedly fixed one item and created another problem. They are not worthy of any customer’s business. If you go to them, you are at your Own Risk!!!

Chris, with Auto Glass Now, did a splendid job when installing the windshield for my car, which was much appreciated. I highly recommend Auto Glass Now, which is in Richland, MS. After researching other companies, I selected Auto Glass Now to install my windshield, and I got a great price, and an excellent job with installation. The team was reliable, on time, helpful, and took special care with installing my car windshield. Also, Sam (Samantha), was extremely helpful and considerate, and did a great job in providing me with a good price in the installation. What fabulous help, and a great job! Thank you, Auto Glass Now!

Did a great job no complaints had my glass in stock got right to in finished in about 20 minutes if that long. I must say very prompt and professional. What can I say these guys really work hard to get you straight. After they came last month on the 2nd put a glass in had to come back again today on the 10th of the next month to put in another tree limb broke this one. But they again right on time didn't take long one out one in their. Gone again great job guys..... 💯 💯 💯. All the way thanks guys.....

It's not very often that a company, their employees, and service do everything so damn well that it could be considered perfect, but Auto Glass Now proved to me that it can still be done recently. I looked online for a windshield replacement shop that offered online quotes for service and although I had previously tried AGN back in 2018 with poor results, I thought they were worth reconsidering due to the never-ending construction that was present on US-49/Richland at that time...(I don't see how any business located in that area survived). Within 5 minutes, I received a call from an Auto Glass Now rep for some additional information on my 2010 Nissan Xterra for a price quote and available time slots - I liked the price and availability so we made the appointment for a couple of days away. The following day, I received a call from Dimetri (hope I'm spelling that correctly) - we verified my information and he let me know that they were moving their shop/services to a new location and wouldn't be ready for at least 2 weeks, BUT, instead of moving the appointment, he offered to send his mobile crew to my home for a windshield replacement at no additional charge. He was so personable and easy to talk to, it felt like I was speaking with an friend who was looking out for my interests! The following day, his technician Joseph, texted me he was on his way and gave me his arrival time via GPS and pulled up right on time and completed everything within 15-20 minutes...both Joseph and his assistant were awesome - explained post-windshield replacement do's/don't, reviewed my charges and processed my payment - and it was exactly the amount I was quoted initially and there were NO "gotchas" or surprise surcharges. The entire experience from the initial quote call, to Dimitri's follow-up scheduling, to Joseph's arrival & excellent service was just incredible from start to finish and it was so positive, it felt good to experience. Without a doubt, I know where to turn for my glass needs and I'll be telling all my friends/relatives as well. Thank you Dimitri/Joseph and Auto Glass Now! Joe Austin Canton, MS

I was impressed Dwight my visit. When I walked in and only saw two seats in the waiting room, I almost left but I stayed. I was told to be there 8:30 AM and I left there at precisely 8:50 AM with the little ding on my windshield caused by a little rock repaired to the point where I had to look very closely to find it. EXCELLENT CUSTOMER SERVICE. I would highly recommend them to all .y friends. After I left I immediately added their name and contact number to my phone book in my cellular phone. Great job buys!!