Capital Auto Glass

Pretty frustrated with my experience. They quoted me about $280 for my windshield replacement and I booked an appt. I dropped my car off at the appt time and about an hour later I got a call telling me they had ordered the wrong windshield. They told me the correct windshield would be $40 more than the original quote, and it'd take another 2 hours. Not sure why it took them an entire hour to figure this out in the first place. I told them I couldn't wait that long and would have to come back another time. They asked how soon I needed it and I said within the hour. They said ok they would make it work. I came back to their shop to wait for it. They did not honor the hour window, going over it by another 40 minutes. So I spent $330 and nearly an extra 2 hours. The only reason I'm not giving 1 star is because they were very friendly and easy to book with.

I took my 2005 Toyota Sequoia there after a CHP VIN Inspection concluded that the windshield was not the correct one for this model because the VIN plate was not visible on the drivers side dash. After much research Kelly told me that there was only one glass made for this model and even wrote this on my receipt so I could show the CHP officer should he consider failing the inspection again. I thought that was very considerate of her to provide me as a customer reassurance and that they had my back. After they installed the new windshield they said that the problem was that whomever had installed the previous one did not position it correctly and that's why the VIN had been covered up, leading to a failed inspection. Problem solved! I will gladly go back to them. Good job.

Been taking my cars here since I could drove. I've gone to other shops and paid slightly less for crappies service and lower grade glass. These guys are the real deal. Quality, friendly service, with prices that compete. I've taken many cars and trucks here for windshield and window repairs and recommend them to everyone. Don't be fooled by cheaper prices at smaller shops that cut corners to get the job done. Do yourself a favor and let capital handle your auto glass troubles. Pics from my most recent job, front and rear glass on my '08 Acira TL. Front window was cracked and the rear window had tint stuck on it that would ruin my rear defroster to completely remove so they threw me a fire deal to do both at the same time, much love to ALL of the staff.

Had been looking around for a glass replacement for my vehicle. Of course called a few places and this place had it available and affordable at a good price. Called and made an appointment, when I showed up it took a while before getting checked in as the receptionist were busy on the phone taking calls. I would imagine they would help the instore customers first, but anywho just my thought. The waiting room is pretty large and has AC, not bad if you choose to wait in shop. Although, I must say you have to be alert because I almost got skipped by other people that had came in after me, I had to tell the owner and receptionist like " hey i was here before that vehicle" . They corrected the issue but if I hadn't noticed I'd probably be there longer than I should. Otherwise it's a pretty decent shop.

Professionals know when to hire professionals. I go here because they'll get the job done at an affordable price. I've been here before without a hitch. This time around, I needed a window motor replacement for my vehicle. Halfway through the job, the guy tells me the door panel brackets are broken. I now need a new door panel. I didn't argue and just paid. I highly doubt "ALL" the brackets were broken when I drove it in. There's no way to prove either way. Just make sure your door panel's nice and tight before you decide to take it here. Or they'll say it was already like that. A professional would've told me it was loose and the possibility of it being broken before taking it off. BEWARE!!👎👎 UNPROFESSIONAL

This review is long overdue, but I wanted to express my heartfelt gratitude to Capital Auto Glass for their outstanding service. I was in an unfortunate situation and couldn’t afford the prices everyone else was quoting to replace my rear window. Not only they did they have the cheapest price, they were able to order my window and repair it much faster than everyone else was estimating. They were empathetic to my situation, and even went as far as to help my close the sliding door to my van that I couldn’t get closed. They went above and beyond what they needed to and inspected / explained other parts that weren’t working on my van, which I knew but didn’t know why until they told me. I’m so grateful for them!