Collision Auto Glass & Calibration

I've been putting off getting my windshield replaced for far too long and finally decided to get it taken care of. I got an immediate response with my inquiry with a quote and they even offered to get me int he next day. I wasn't able to make that appointment but they got me in when I was available next. I was honestly shocked how quick I was able to check in and how friendly everyone was. You don't always get both of those amazing qualities in one! I was even able to camp out in the waiting room with my computer to get some work done while I waited. I was even more shocked when my car was done in about half the time they'd quoted. The checkout was even quicker than checking in, too. There was also an office dog that popped up behind the counter to say hi. It was a cherry on top of a great service. I will definitely go back to them and tell all of my friends about them!

UPDATE: owner personally called and left an email explaining it was likely their VOIP system that dropped the call...if it was on my end I would have got 3 beeps indicating service disconnection (was in the telecom industry for a number of years) so I'll take their word on it. Ended up finding another company that did the job with an old stock Nippon Sheet Glass windshield for $90 less. Updated rating from 1 to 4 stars. Called in to get a quote for a front windshield replacement...looks it up and gives me a price. I ask what glass manufacturer they are using (FYG aka Fuyao...chinese manufacturer that does OEM and mixed quality aftermarket) and the guy says "oh, are you shopping around?" and then hangs up on me.

I got a quote online and had a response within a couple hours. In the email they quoted me the price and told me to call and schedule an appointment. I called and they said they could do it the day of if I could bring my car in. I wasn’t available to bring the car in but I was amazed that they could get the glass that quickly and get me back in working order the day I was quoted. I was able to bring my car in a couple days later and they had my car done within a couple hours. When I brought my car in there and it was a mess. I had not vacuumed in a long time and it was dirty. I was shocked to see when I picked my car up that they had vacuumed it perfectly and I couldn’t have been more impressed. The work on the windshield was perfect and I have no issues. Another great sign of a great business is being greeted by an amazing dog while I was dropping off my keys. I will definitely be coming back to replace the windshield in my other vehicle. I highly recommend this great shop.ServicesAuto windshield replacement

I had the windshield on my Lexus RX replaced here back in December, and before that, I came in for a chip repair in 2022. I’ve always had a great experience, which is why I consider myself a loyal customer. Recently, though, due to a hectic schedule, I ended up going to Safelite since they’re closer to me. That turned out to be a huge mistake. Just a few hours after picking up my car, I noticed the auto-sensing wipers weren’t functioning properly. I called Safelite’s Portland location, but got routed to a call center. Unfortunately, the person I spoke with didn’t really understand the issue and couldn’t offer much help. They booked me for a follow-up… two weeks out. That didn’t sit right with me, so I reached out to Brad at Collision Auto. He replied quickly and told me to come by the same day—they’d take a look. That alone speaks volumes about their customer service. I showed up, and the team immediately checked things out, explained what was wrong, and to my surprise—they fixed the sensor right then and there, completely free of charge. No hassle, no hidden fees. Just honest, quality service. This is what sets Collision Auto apart. They’re not just in it for profit—they genuinely care about their customers and stand behind their work. Meanwhile, companies like Safelite might be convenient, but they lack that personal touch and attention to detail. Even though Collision Auto is a 45 to 50-minute drive for me, I won’t think twice about coming back. Brad and his team have earned my trust, and I’m sticking with them for the long run. Huge thanks again to Brad and the crew. You guys are the best.

After having a terrible experience with the people at Safelite which resulted in not even getting our windshield repaired. (Turns out Safelite techs were unable to recalibrate our vehicle resulting in refusal to repair-when come to find out we do not even have a camera in our front windshield to recalibrate!) We were then referred to Collision Auto Glass & Calibration directly from the Land Rover dealership. From step one they were informative and quick to get stuff done. They assisted in getting us an OEM windshield, covered by our insurance. They informed us as soon as the part came in and were able to drive to our home (in Ridgefield, which is a little bit of a drive for them) and replace it the same day as they received it. Riley, the tech was wonderful as well! Hopefully, we won't need their services again but will definitely be back and recommend!

The original windshield on my 2021 Audi Q5 developed a pretty bad leak along the top edge that would let water in at the car wash and during heavy rain. Collision gets really good reviews so I contacted them through their site and Brad quickly emailed back. We spoke on the phone a few minutes later, discussing the options for OEM glass vs. non-OEM, and I had an appointment for the very next day. After arriving, it was confirmed that it was an adhesion problem and the glue was letting go along the top edge. I hung out in the waiting area for about an hour and a half while the windshield was replaced, signed some papers and was on my way. A couple of weeks have now passed and I've washed my car several times and it's been rained on, and there's no water dripping down the inside of the glass anymore. Everyone I talked to while there was super friendly, provided me with all the details I needed regarding what was done, the glass is really good quality and the job ended up being finished quicker than I was quoted, which is cool. Hopefully I won't need another windshield anytime soon but if I do, I'll be back!