Express Auto Glass LLC

I have used Express Auto Glass multiple times for business and personal vehicles. I have had chips repaired and windshields replaced. I have always received beyond amazing customer service from placing a phone call to scheduling mobile repair/replacement and when the technician arrives the excellent customer service continues. I would recommend them to friends, family, and anyone else needing auto glass service 100% of the time.ServicesInstallation, Auto windshield repair

We had a wonderful experience! The initial phone call to get a quote was handled professionally and I was able to get a quote right away! Every subsequent call was just as good, as were the tech who replaced my windshield and the one who recalibrated it after the install. I was given detailed instructions for the care of the windshield over the first few days to ensure it is not compromised. I called 8 different companies, not only were these guys the most professional and friendly - they were a few hundred cheaper than the others! I highly recommend Express Auto Glass!

Make my 5 STAR number 105 as of 5/10/24. I have never seen a five star rated business on Google until now. No wonder they are insurance preferred. I let my State Farm start the claim and I got a call and now it’s a done deal and I’m happy. And I owe that happiness from yesterday to Israel And all the experience that he has gained over 20 years That he worked for Safelite the national company. Please use local businesses as they have experts on staff, Tucson. Express Auto glass has that 5 Star because of Israel; and Monica in the office. Thanks also for the nice piece of glass that is made in the USA.

I find myself annoyed/disappointed with customer service more often than not, sadly. Some people do the least work necessary or are just cold to the customer. Express Auto Glass blew me away! A semi- truck kicked up a rock that smashed my windshield. I was referred to Express through my insurance on a Monday. Arlette had a much more polite and happy disposition than even my Insurance operator. Although I had to wait until Thursday for an appointment, Arlette assured me that was the next available appointment and I felt comfortable with the timeframe. Enrique came to my work and went above my expectations. Replacing my car windshield was the least of it. He was friendly, answered all of my questions, clearly takes pride in his craft and made me feel like my business was appreciated - not expected. Thank you for making this the easiest thing on my to do list!!

Henry was a true professional. He notified me when he was 15 minutes away, found my car in a hidden back parking lot, then called me to tell me he was starting and even asked if I wanted a carwash sticker put on my next windshield. Henry and Eddie were extremely cordial, polite, and friendly when they got here. They practiced social distancing, finished the job in less than 30 minutes, and gave instructions on what not to do with a new windshield replacement on the first day! I'd give 10/5 stars if I could.

A chip turned into a crack in the windshield as we took a 5 day road trip. Insurance had $1000 comprehensive deductible & they sent me to Safelite who would charge almost that much to replace the glass & reset the sensors in my ‘23 Honda CRV. Checked with 3 other local Tucson businesses but the woman I spoke with at Express Auto Glass seemed most knowledgeable & they were the cheapest. They got me in for service the next day & I waited in the office for the repair. If this ever happens again there’s no doubt, I will call them first!