Express Auto Glass LLC

I have used Express Auto Glass multiple times for business and personal vehicles. I have had chips repaired and windshields replaced. I have always received beyond amazing customer service from placing a phone call to scheduling mobile repair/replacement and when the technician arrives the excellent customer service continues. I would recommend them to friends, family, and anyone else needing auto glass service 100% of the time.ServicesInstallation, Auto windshield repair

I find myself annoyed/disappointed with customer service more often than not, sadly. Some people do the least work necessary or are just cold to the customer. Express Auto Glass blew me away! A semi- truck kicked up a rock that smashed my windshield. I was referred to Express through my insurance on a Monday. Arlette had a much more polite and happy disposition than even my Insurance operator. Although I had to wait until Thursday for an appointment, Arlette assured me that was the next available appointment and I felt comfortable with the timeframe. Enrique came to my work and went above my expectations. Replacing my car windshield was the least of it. He was friendly, answered all of my questions, clearly takes pride in his craft and made me feel like my business was appreciated - not expected. Thank you for making this the easiest thing on my to do list!!

My insurance sent me to them last month and I'm so glad they did. Victor, the owner, went out of his way to make it a great experience. They ran into trouble getting my cameras to calibrate after the windshield replacement and they went above and beyond to make sure I wasn't inconvenienced. He drove the 60 miles round trip to pick up and drop off my vehicle and they returned it in better condition than I left it in. They vacuumed it! I was impressed. Excellent customer service. Highly recommend.ServicesAuto windshield replacement

Make my 5 STAR number 105 as of 5/10/24. I have never seen a five star rated business on Google until now. No wonder they are insurance preferred. I let my State Farm start the claim and I got a call and now it’s a done deal and I’m happy. And I owe that happiness from yesterday to Israel And all the experience that he has gained over 20 years That he worked for Safelite the national company. Please use local businesses as they have experts on staff, Tucson. Express Auto glass has that 5 Star because of Israel; and Monica in the office. Thanks also for the nice piece of glass that is made in the USA.

Well shoot! I thought I reviewed ya’ll already and now it’s a shame I don’t remember the installers name. But he drove that red dodge. AWESOME gentleman! I came in with my 4Runner. I don’t trust anyone working on my vehicles. I mean no one. I had a mouse chew my injection wires and wouldn’t even let the dealer touch my car. I do ALL of my own repairs. So I was that “special” customer with requests and Express and the installer happily agreed with no fuss! They didn’t even talk crap behind my back! Hahaha The office and installer were understanding and did an amazing job. They let me drive my vehicle to the other bay for calibration where I got a know the installer a little bit and now I’m in the process of getting my wife’s car in. I appreciate you guys. Hard to find good service and craftsmanship these days!

A chip turned into a crack in the windshield as we took a 5 day road trip. Insurance had $1000 comprehensive deductible & they sent me to Safelite who would charge almost that much to replace the glass & reset the sensors in my ‘23 Honda CRV. Checked with 3 other local Tucson businesses but the woman I spoke with at Express Auto Glass seemed most knowledgeable & they were the cheapest. They got me in for service the next day & I waited in the office for the repair. If this ever happens again there’s no doubt, I will call them first!