First Choice Auto Glass

Was rather disappointed. They arrived with the wrong glass for our 2008 Odyssey, so my wife had to wait for them to go get the correct piece. After they installed it, we were told to wait a day or two before removing the tape they used to install it. When we did, it took off an equal sized hunk of paint. I'm not sure that the tape he used was the proper type of paint tape. Also, the window whistled a lot at highway speeds because the rubber trim wasn't properly secured, and then the rubber popped out, flapping in the wind. My 15 year old son pressed it back and and its holding better than what their tech did. I'm not overly confident that this windshield won't leak in the future because of this. My wife called these problems in, and they told her to send in pictures. She did. No response back from them. I know our van is old, and I'm not trying to be unrealistic here I actually am a professional industrial coatings specialist by trade, so I understand how age affects the adherence of old paint on steel. But I likewise know that our van does not have a history of flaking paint, and I also know that proper bodywork tape is designed to avoid this sort of problem. What really leads me to leave this review is the lack of response, explanation, or attempt to do anything helpful from them. They got paid, and the rest is just my problem. I'm going to buy the proper 1-stage paint and spray this myself so that we don't have a rusted leaking spot in 6 months.

These guys are awesome. Safelite cancelled on me cause they didn't have the windshield I needed. My sales rep out me in contact with these guys and my insurance took care of the rest. Best part is safelite needed me to being my car to them but first choice came to me while I slept for work. Hopefully I won't need them again but if I do they are my first choice literally.PositivePunctuality, Quality, Professionalism, Value

First Choice Auto Glass was amazing. Mr Buenaventura made the experience totally stress free. Spoke to him on Friday, he had to order the glass for my windshield because of the sensors for the active cruise control. Monday called me the glass was in. I was shocked he arrived at my business with his helper it was finished in factory quality, perfect condition. Such great people to work with...all I can say is thanks again for a great experience!PositivePunctuality, Quality, Professionalism, Value

I couldn’t be happier with Hyro and First Choice Auto Glass. I have a vehicle with cameras and sensors in the rearview mirror windshield mounting enclosure. I needed to replace the windshield and my insurance company sent me to Safelite. They replaced the glass but couldn’t get the cameras and sensors aligned. They said it was the aftermarket glass the used and they would have to get another manufacturers glass. Took it back a week later when they got the 2nd windshield in. Safelite still couldn’t get the camera and sensors aligned. They said they would have to order an OEM glass and that they had been on back order and it may take up to 2 months to get the glass in. I then called the local dealership and the said they use First Choice Auto Glass for all their windshield replacements. I called First Choice and they got me in within a couple of days. They replaced the glass and aligned the cameras and sensors and everything works as it should. Hyro and First Choice was easy to work with and did everything they said they could. They will definitely be my first choice next time I need a windshield replaced. Thank you Hyro!

Very easy to work with! I wanted to coordinate installation of an OEM windshield at the dealership so I could get the calibration done at the same time. I also had a very specific window of time that I needed the job completed by so I could get my son, who requires a car seat, to swim on time. I contacted Jairo that morning after I found out the windshield needed to be installed by a specific time in order to complete the calibration afterwards in time to get my son. He was very understanding and rearranged his schedule to accommodate me. Much appreciated! Will definitely use again for future glass replacements! Thank you Jairo!!PositivePunctuality, Quality, ProfessionalismServicesAuto windshield replacement

Showed up quickly but that was the only good thing they did. Windshield was immediately leaking after they left, they came back and tried to convince me it wasn’t their fault even though the leak started 1 day after. When the leak happened again I sent photos and videos which they read and ignored (texts have read receipts on). Took the car to Safelite who properly fixed it but water damage was already done to the metal and some electronics. Don’t let these guys anywhere near your car.