Low Price Auto Glass

I came here to get the glass on my car replaced due to a crack, and the entire experience has been frustrating and extremely disappointing. After waiting weeks just for them to get the right glass in, I then had to wait hours at the shop while they worked on the replacement. When I finally got my car back, I noticed a large dent near the glass that wasn’t there before. I brought it to their attention, but every time I call or try to follow up, I get the runaround “the manager isn’t in,” “we checked the cameras,” or claims that there’s “no way” they could’ve caused the damage. It feels like they’re avoiding accountability and not taking my concerns seriously. As a young Black man, I can’t help but feel like I’m being dismissed and taken advantage of, despite being a respectful, paying customer like anyone else. This kind of treatment is unacceptable and feels discriminatory. I expected professionalism and care, and instead, I’m left with damage to my vehicle and no resolution. I would not recommend this place to anyone.

I had an amazing experience at the Low Price Auto Glass! I was recommended to come here by their other location. My windshield was broken, and they were able to replace it incredibly quickly. I was in and out in less than an hour, which was a huge relief. The staff was super friendly and helpful, even giving me great advice on what to do in case of an emergency. They really went above and beyond to make sure I was taken care of. I highly recommend this place – excellent service all around!

Would definitely recommend!!!! I’ve taken my 2022 BMW to them two times now. 1st to fill a rock chip which everything they explained to me was exactly how things went. 2nd was for a new windshield due to another rock chip spreading quickly. With my windshield repair they have my windshield in stock, THE PRICE WAS AMAZING couldn’t beat their pricing, the time for them to do the work was 15-20 minutes under the time they estimated, the person who repaired my windshield did a excellent job. I have 0 complaints nothing, but good things to say about this business. The staff was also very friendly and could answer any questions I had from start to finish.

I am so grateful for John and his team. I called he told me to come on in, it was about a hour and a 1/2. I drive from my house. However, it was worth it. The customer service, along with the job performance was extraordinary. They had me in and out in under an hour and the price couldn't be beat! If ever in the future their services are needed, I will make that drive all over again! Go and ask for John, tell him Mia sent you!

Below our pictures of after my windshield was put in the paint on the rails beside the windshield had been scraped off, peeled off and the scratches on the windshield. We’re also there I know things happen, but when I tried to explain to the manager what had happened and after I had sent him pictures, he blamed it all on the age of my truck that the paint was coming off anyway, and that his guys didn’t have anything to do with it. I know accidents happen all I All I wanted was a response like hey let me look at it and I’ll see what we can do. I didn’t get that. I just got excuses as to why my truck was old and that’s what it caused the paint to fill off. I don’t know what caused the scratches on the window on the new windshield. I guess that is because my truck is 12 years old also Anyway the inside staff was great. They did a great job handling everything getting everything ready. Just think things could’ve been handled a little differently by the manager don’t care how long you’ve been doing it you can still make mistakes.

Omg someone broken into my window and i immediately contact police & also had to googled a quick fast cheap place to replace my window. Low Price Auto glass popes up. Austin John & Sam were great! provided me with great customer service & a very good price austin gave me an honorary price and he was absent the next day, but John kept his word and gave me the price that Austin granted me first i thought that was Awesome!!! Saved me sum money!! I highly recommend this business! & will be back!!