MG Auto Glass & Tint

I never leave any reviews, but for this I have to. Took in my car for tints. 05 acura rsx hatchback, Was told $175. With a additional $80 fee to remove old tint. Unusual. I agreed. My car was done fairly quick and the tint looks great. Before I dropped my car off I had cleaned the inside. Just a minor vaccum and wipe down. Upon receiving my car and paying a big fee. The inside was dirty with pieces of tint film in the back and in the trunk was muddy foot prints as well as my leather seats. I am the kind of person that understands sometimes people make mistakes, because I do work in customer service field. I didnt think anything of that. Also the following day my hatch was sealed shut with the glue that drips from the tint. Thats another strike. No big deal. But this is what made me leave a review. There was a razor blade in my childs car seat that i didnt notice until I was removing him, thats a big mistake. Review your car upon departing.

I got my back window fixed here and grateful they could do it so cheap. BUT, they charged me $100 for labor but did not clean up the glass in my car. there was glass all over my back seat and even in the tiniest crevices that I had no clue glass could even get in. While I was vacuuming up the excess glass(something they should’ve done), I folded my seats down and realized glass had even gotten in my trunk!!!! I also had a work jacket and shirt in my back seat that they threw on the floor behind the driver seat and did not put back, which also had glass all over it. Never again will I be coming back to this place for anything. Absolutely ridiculous I got charged $100 for them to not even clean up their mess.

Im not someone to leave a bad review, but this place takes the win. I was told the job woul take 3-4 hours, i waited 5. I had a bubble in the driver window the next day, and there is another bubble in the rear passenger door 2 weeks after i got them done. Also there are razorblade scratches all around the outside of my windows, when i took the car in they told me they dont use razor blades to cutt the tint and those scratches were already there. No accountability not to mention they didnt even want to help me out. Liars and bad service. I would recommend paying a little extra and get it done right somewhere else.

I brought in my 2019 Kia Optima to be tinted and I asked for 20% on the back and 35% on the front. First off they over charged me, second of all they gave low quality tints you can tell by the film on the inside as well as outside they are all very light (not true to percentage) and third of all the receptionist Angelica is one of the rudest people I’ve met in customer service and neglects proper customer care. I called to inform them that the tints are not true to the percentage I asked for. I came in again and Mr. Ocote read off the percentages on my Kia with a machine and said it’s very accurate but the machine read higher than what I ordered (40% in front and 25% on the back) so when I asked him why that happened he stated it was due to it not being accurate...he also informed me they have 2 types of tints and the ones I got were of the cheaper quality. With that being said I paid for a warranty and asked if they could simply change my front windows to their (20%) since multiple people took a look at them and all said they are lighter than they should. Instead of fixing them for it not being the service they over charged me for they also informed me I would need to pay an additional $100 to fix what they did not do correctly the first time. I also took in my 19 Nissan Kicks that I had tinted in a different facility to show them it is not true to what I asked for. They neglected to fix it and to see they provided poor quality service all around. For the price I paid it should have been done correctly. Worst service I’ve received.

Really BAD service and experience. I set an appointment to tint my wife’s car on a Saturday. We asked for an additional service (windshield tint). Due this the lady told us that probably the car will be ready on Sunday morning because this additional was not on my main order. We receive a call at 3 pm around and the person on the phone confirmed us that the car should be ready to pick up on Sunday. She shared us the phone number to call to the person in charge when we where on our way. When we arrived on Sunday the first thing that we noticed was that our car was not around the shop and started to called and text them nobody picked up the phone, nobody was on the shop. (We literally called around 50 times) After 3 hours calling and stoping twice at shop and fit to all of this lack of communication we decided to go to the police station to try to find a way to get solution. Staying there we received a call from the shop. The guy told us I am sorry I just receive your message I am off today let me figure it out who was the person who should take care of your car… The next call was excusing his colleague because the guy was sick but he never reported nothing never call us to say hey I am sorry Can you come on Monday o whatever… . (Something that we understand life happens…) In addition, he told me that he was one hour and half away and he had to come and tint my car because the person in charge did not do nothing. He offered me a $100 of discount but in that point it was not matter of money otherwise we had asked for a discount when decide to tint in his shop. It was more matter of bad service, bad communication, and lack of responsibility. Such a unpleasant experience we decide to go to this shops based of its reviews but no thank you.

Took my car to get the windows tinted. Looks like they did a decent job. There are some bubbles on the back rear window. Hopefully they will disappear in the next couple days. Went with the ceramic tint which was an upgrade for additional $25. Cost $228 and some change. Complaints: 1. They don't take checks. Came back to pay with a business check and they wouldn't take it. They should tell people upfront what their terms are either by signage or telling them when they drop off the vehicle. 2. I requested ceramic tint but the receipt says carbon tint (cheaper tint). Makes me wonder if they even put on the correct tint. The guy at the front counter didn’t have any personality. Should have someone upfront with better customer service skills.