Magnatech Autoglass

I cannot recommend this company enough! They are family owned. They are local. Their high level of service is unmatched! Professional, kind, courteous and timely. Where customer service seems to no longer be relevant these days, Jake and his brother went above and beyond to help with replacement of my windshield! They answer their phones on the first ring, they're available for texting and they even came and picked up my car from work and brought it back to me after replacing the windshield. They took care to be sure that my recently installed dash cam was left in tact and functional at the end. I love these guys! If you need to have your windshield replaced and you're in the Federal Way and surrounding area, call Jake!

When my passenger car window was vandalized last minute, I was able to call Magnatech with no issues. They were able to take in my car that same day, wrap my window, and vacuum my back seat. That same day they were even able to locate a window replacement and placed the order in on the spot. A week or so later, the guys were able to call me saying that the part was in and that I could bring in my car right away to get it installed. Within arriving to their store, they were able to put in the new window and everything within 30 minutes! Overall, I was very impressed by their professionalism, quality, efficiency, and responsiveness to my situation. I would without a doubt recommend this store for all of your glass needs.PositiveResponsiveness, Quality, Professionalism, Value

I first got a quote for a windshield replacement and was debating on going with them (was very reasonable but I had a few quotes). Then I unluckily got a shattered passenger window on my car and called these guys for a new quote. He got me a quote within an hour and offered to come out to my home the same day. They did amazing work, was super fast, and had very reasonable prices. Fast forward a couple weeks and my teenager’s car window stopped rolling up/down so we gave these guys a call again. They didn’t hesitate. They went to her work place and replaced her window motor while she worked. Again, super fast and resonably priced. I’ll definitely call these guys again anytime I have a glass or window issue.PositiveResponsiveness, Punctuality, Quality, Professionalism, Value

Mike & Jake have worked on my car many times! From Rock Chip repairs to Replacing my Windshield when the rock chip was to severe to repair! Quick to get me scheduled, they are Mobil so they were able to come to my work and fix my window, and they also have completed their job in my husbands shop instead of having me drive to their shop!! Over all great experiences, very professional & knowledgeable in all services they provide! Their many years of experience in their industry have done them well! Will absolutely recommend Magnatech every time!PositiveResponsiveness, Punctuality, Quality, Professionalism, ValueServicesAuto windshield repair, Auto windshield replacement, Window repair

These guys are awesome!! Quick to respond, professional, and great customer service. I would definitely recommend for any auto glass needs. I’ve brought my vehicle in again for another issue I was having With electric windows & they helped me right away. Got my window up free of charge, ordered the parts, and said they would fix as soon as parts arrived. Very happy with new window!PositiveResponsiveness, Punctuality, Quality, Professionalism, ValueServicesGlass installation, Auto windshield repair, Auto rear window replacement, Sunroof glass replacement, Auto windshield replacement, Window installation, Window repair

Broke our rear window backing into the garage over the winter holiday. Other places couldn't get us in for 2 weeks, but they were available the next day after we called. Everyone was very friendly and professional. They were willing to show me what they could do before doing it, and answer my many questions. If I could use only one word to describe them, it would be Quality. You don't see many places with that kind of humble but professional customer service nowadays. So grateful they are around.PositiveResponsiveness, Quality, Professionalism, Value