Premium Auto Glass Inc

Another 5 star review for these guys! I've had them do a few windshields and their prices are always great and they do top-notch work. My auto body guys recommended them too. My last project was a 1985 Toyota truck that they no longer make the window molding for. But these guys took it on and went above and beyond to make it look amazing and at a really fair price! They also do chip repair and all other auto glass (beyond windshields.) I will only go to these guys from now on and will recommend them to all I talk to as well.

Have used this company for 3-4 years now for my families vehicles. Today they were out at my home to replaced my 5th or 6th windshield I have purchased from them. Their windshield techs are punctual, polite and take time to answer any questions you may have. I had some surface rust on the frame of the windshield we have been keeping an eye on. The tech took extra time to treat the area, seal and apply a protective barrier before placing the new windshield, with no additional cost or up sale. I will continue to be a loyal customer, I have had nothing but great service and pricing over the years

We waited all day for these people to show up to fix a rock chip in our RV front window. They had not showed up by 4:45 so I called to see where they were. Kimberly advised that they came out at 1:00 and was chased off by a guy on a golf cart, but they supposedly looked at the chip and decided it was too big for them to repair. There is no way he could have looked at the chip because we were here and we have a cover over the windshield that we would've had to remove. These are not honest people to deal with. RVers be very careful about these people.

My rear window was blow out from the recent hail storm. I first called and they set up a mobile fix. The guy showed up on Saturday and was professional and kind but the work order he had was for a windshield. So he did not have the right part that I needed. His manager then called and said they would order the correct part and i could go into the store monday morning or have a moblie come Wednesday. I said I would come in on Monday and she said it was first come first serve. So I showed up at 8:45 and dropped it off. By 12:30 I still had not heard from them. I called 5 times before I got to talk to someone. The man said that they haven't touched it yet and was waiting for the vendor. So they still didn't even have the part in. I had to go to work so I called another 6 times before being put on hold for 10 mins. By then I had made it to the store and walked in. I told them that when it was done that they needed to call my boyfriend so he could pick it up. My lunch time is 5:30 at that point I had a voice mail saying the car was ready. My boyfriend had never got a call. I called them and they didn't answer. I called again and asked why they did not call him. She said they most of not read the note. I told them he was on the way to get it and gave them my card info on the phone. NOW DURING ALL THIS NOT ONE PERSON I TALKED TO SAID SORRY ABOUT ANY OF THIS. It was the worst service I have ever got.

Why use the National brands? These guys are the BEST. Home town service at national pricing. They have worked seemlessly with my insurance company. I have 10 cars. They have treated me fairly on cash windshields. They have come to my home on a Saturday to do my large work truck. They have scheduled three of my vehicles to do all at one time. They have special ordered hard to get glass. They have performed many chip repairs for me and I never had one "run". I would never call anyone else. When your insurance company transfers you to the national brand for a schedule, tell them "I want to use Premium Auto Glass in Arvada". By agreement, they have to let you use them, at the same price.

The fact that I had to use Premium Auto Glass twice in two weeks was most unfortunate. I saved up for 5 years for a new truck, and in a matter of two weeks I had a window broken out by a thief and a chip in my windshield. I called my dealer and they were the ones to refer me to Premium. With the broken out window Premium came to my work, and removed ALL the glass from the door and vacuumed out what I missed from the first round. The tech did an awesome job, and was friendly and professional. With the rock chip again they were friendly courteous and got the job done quickly and professionally. Nothing but good things to say about both interactions with these guys!