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Reviews (10)
Mark Jenkins
I didn't care for the grouch working the front discuss politics he ignored me for 10 minutes as well The technician came out and gave me an arm twist to score him high on the survey I was supposed to get e mail I don't understand why you do your job and expect praise I won't be back....uncomfortable atmosphere
Andy Hess
The manager has made me drive out there 2 different times 1 with my family all because he sent automated messages and he didn't even have the parts or anything ready it's been weeks and they still haven't been able to fix my windows for my truck this place is an absolute joke and it's full of incompetent buffoons The manager makes multiple mistakes and will never take fault or accountability this place is a joke
S Creamer
We actually have a national business account with Safelite but this location seems like it’s a bad thing. Manager was very rude and only offered alternatives to their suggestions which resulted in more lies. We’ve found another Safelite to serve our needs but we’ll never do business here again.ServicesService not listedPrice assessmentReasonable price
Jessica C
It is IMPOSSIBLE to get someone one the phone!! I've been trying since 930am this morning. It's 336pm. Had my windshield replaced in October 2024, its already cracked in April 2025. They insist it was impact xaused even though there's no point of impact but if they say that there is than they don't have to honor their "lifetime warranty"
C Morgan
I had an appointment scheduled for a windshield this past Tuesday. On Monday, the day before service, safelite called saying the broke the glass in transit and would call me Tuesday morning with a new date they could do it. It is now Saturday and I still haven’t heard from them. Highly unprofessional and frustrating. Not sure if it’s poor management or an employee that needs to do better, but it 💯 needs addressed.
Parker Lodbrok
I drove the whole here from Kentucky to get my window fixed only for them to cancel my appointment the evening before! My guess is they don’t have the window in stock and just sent you automated messages like you’re coming to get your vehicle fixed complete crap
Address: 3400 Timberlake Rd, Johnson City, TN 37601
Phone: (888) 843-2798
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