Safelite AutoGlass

My experience here was very nice. The lady who greeted me had a great sense of humor and made the whole experience easy and less stressful. As most people who come in aren't in the best of moods, considering glass needs to be replaced, she definitely made the mood better. After that, the service was extremely faster than I expected. Granted it will depend on your vehicle, and whose cars are being worked on, but they are very efficient. Lastly, my window hasn't had any problems, works just like it was new and was never broken. All in all, good place to get your windows replaced!

Overall, super job, and the least amount of effort and hassle I could have expected from my end! My passenger side window was replaced after a break-in, and it works just as well as the original. It did take the local shop extra time to order the correct replacement glass, but the original appointment only had to be pushed back a couple of days; they made the reschedule very easy with a quick call, no need to log back in. On-site staff was very helpful and took my car inside for an appointment the next morning even though I arrived close to closing time; I was ready to put a tarp in the door and use the drop box. I could tell the receptionist was on their way out for the evening, but they made sure everything was taken care of first - I would never have expected or demanded this of them, but it was VERY appreciated. Super clean job! No more loose glass rattling around inside the door either. The worst part was driving there with a missing window in subzero weather 😂

Safelite broke one of my bolts and wasted my time. They left service unfinished, the technician didn't have the proper bits for his tool, he didn't use lubricant before trying to unbolt my glass, he stripped and then sheered off my bolts, he was very late. All round just a bad experience. The manager was a brick wall. Now I have to take time off work in the morning to take my car into the shop, and all they'll cover is the new bolt, no apology or compensation whatsoever. UPDATE: Still nothing. I've been calling every couple days and no progress has been made. Customer service comes last, and I'm just a nuisance.

They are the worst company to deal with and shouldn’t be in business. I would recommend anyone to look for else where. My glass was broken and I had to wait their services for one day. They won’t tell you when they will arrive and expect you to be there at anytime. Fast forward this dude “ Bandhit ”called me on his way and when I got there he left . I called him to find out where he was at and he immediately said, I was waiting for you 20 minutes which was lie and he left. I was at my vehicle the whole time. I wish I could rate this company zero . Don’t waste your time and money on them. It’s better you go somewhere else where you feel treated better. Their customer service is horrible. Worst experience I ever encountered with them and I will never ever contact them again for any help.

I had Safelite come out and replace the windshield on my 1995 Toyota Camry on 3/12 due to a crack in the top passenger side. It took them almost 5 hours to replace it. Another team even came to help. My headliner was damaged in the replacement process. And when they were putting the chrome weatherstripping back (which I marked it had chrome weatherstripping on the work order) the weatherstripping wouldn’t seal the glass properly. The technician Lida said they will have a manager call me to discuss getting the headliner repaired and new weatherstripping ordered since they put the old ones on. The very next day, there was a crack on it on the driver’s side down by the wipers. I never heard from management and I can’t get a hold of anybody to talk to about getting the proper parts ordered before they warranty replace this windshield. I watched the crack grow by over 2 inches while I was driving today.

I CANNOT SAY ENOUGH ABOUT THE QUALITY, KINDNESS AND SKILL OF EVERYONE AT THIS SAFELITE LOCATION!! SOMEONE HAD BUSTED OUT MY PASSENGER FRONT WINDOW, AND MY CAR WAS FILLED WITH GLASS AND I HAD TO DRIVE WITHOUT A WINDOW FOR A COUPLE OF WEEKS. IT WAS VERY DIFFICULT AS THE WEATHER GOT COLDER. WHEN I WALKED IN, I WAS GREETED WITH KINDNESS AND CONCERN FOR MYSELF AND MY SITUATION. THE FACILITY WAS VERY CLEAN AND HAD A NICE WAITING ROOM. THE WEBSITE IS VERY EASY TO USE, AND I WAS ABLE TO MAKE A NEXT DAY APPOINTMENT ONLINE WHICH WAS VERY HELPFUL. THE SERVICE MANAGER CAME OUT TO GO OVER THE SERVICE THAT I HAD REQUESTED, AND TO LET ME KNOW THAT IT WOULD BE APPROXIMATELY 2 HOURS TO FIX, WHICH WAS NOT A SURPRISE TO ME. THEY HELD TO THEIR WORD AND KEPT TO THEIR TIMELINE. THEY PUT A NEW WINDOW IN, VACUUMED OUT THE GLASS, PUT A RAIN TREATMENT ON MY WINDSHIELD AND INSTALLED NEW WIPERS. THEY ALSO CLEANED ALL MY WINDOWS. THE SERVICE MANAGER PERSONALLY CAME OUT AND LET ME KNOW THAT IT WAS FINISHED AND THE WINDOW WAS WORKING WITH NO PROBLEMS. HE ALSO LET ME KNOW THAT THEY HAD VACUUMED OUT THE GLASS INSIDE THE DOOR AND MY CAR, BUT THAT IF I HAD ANY ISSUES, PLEASE DON'T HESITATE TO BRING IT BACK. HE WAS VERY KIND AND VERY PROFESSIONAL. WHEN I GOT INTO MY CAR A SMALL CHEERFUL PLACARD WAS ON MY DASHBOARD WHICH SAID "GOOD TO GO!" I WAS SO HAPPY AND THANKFUL THAT MY CAR HAD A WINDOW IN THE GLASS WAS GONE FROM INSIDE. I WOULD HIGHLY RECOMMEND GOING TO THIS SAFELITE LOCATION FOR REPAIR OR REPLACEMENT OF ANY WINDOW IN YOUR CAR! THE PRICES ARE VERY REASONABLE, AND THE SERVICE AND PERSONNEL ARE EXCELLENT‼️💯➕ ✨🚘