Safelite AutoGlass

Had scheduled to replace a windshield over a week ago few hours before the appointment received a call saying they don’t have the glass in stock and would receive one by Tuesday which wouldn’t work for me being I travel for work. Basically what’s the point of scheduling an appointment if their not going to be readyNegativeProfessionalism

This Safelite location has super friendly and helpful staff. My back windshield hinges broke yesterday and my back windshield was half hanging out. They were nice enough to help me disconnect it, wrap up the area and help me figure out what parts to order. I will always buy my windshields from Safelite.

Having my vehicles window replaced by Safelite was effortless on my part. I made a phone call and they were out the next day to replace my window. They called me twice before showing up to verify the appointment then to verify vehicle location. Once he was there, he was done quickly and the workmanship was great.

I have done business here in the past and had a good experience. However, I just called twice and tried to navigate their phone menu system, and both times I was not able to reach a person. The last part of the message said "we are not able to take your call at this time", and I was not able to leave a message for someone to call me back. They might as well provided the phone number of their competition because that is who I will be calling next.NegativeProfessionalism

VERY PROFESSIONAL. COMMUNICATION WAS AWESOME! Manager called me day before and said they didn’t like how replacement window looked so ordered another one that looked better before they even installed. Respect and appreciate the level of professionalism and care they put towards their customers. Great Job!!

The service desk gentleman was very understanding....i had to reschedule a total of 4 times due to certain things but I was able to make it my 4th appointment and they replaced my windshield....and they vacuumed up not only their mess from replacing the windshield but the mess from the person who broke it in the first place. They were fast and very professional. Thank you Safelite! Awesome job!