Safelite AutoGlass

READ THIS! I arrived over an hour early with hopes of getting worked in early if there were any cancellations. Yep. I was serviced an hour & a half earlier than my appt time! NOT ONLY THAT - the onsite tech saved me almost $200 dollars! There were two items that I was recommended (online) to have done that I DID NOT NEED. Nope, I DID NOT need new wipers per the technician. The technician was Darryl. What a valuable employee to have .... one who puts SERVICE above PROFITS! They had put a windshield in my 2020 Mustang within the last year and now did this 2012 Nissan Xterra. I WILL ALWAYS USE THIS SAFELITE!!! Incredible speed and service

Incredible customer service! I had made a mistake when scheduling an online appointment. I accidentally put that I needed a repair when I really needed the whole windshield replaced. When I submitted my pictures a rep emailed me saying that they had to cancel my repair request because it needed to be replaced. Not a big deal for me so I went back on the website and made a new appointment but this time for a replacement. I happened to schedule the appointment for the same date as my previous appointment. Not even 15 minutes after I scheduled my new appointment I got a call saying they were able to come to me right now or before 4- which they did! Roosevelt was my technician and he was incredibly professional and efficient. Shout out to the Mobile crew- you guys are awesome! Thanks!!

I had my windshield replaced after way too long of dealing with ever increasing cracks. The scheduling was super easy online. Rescheduling my appointment was just as easy. When I arrived at the location, the guy at the counter was very friendly and provided an idea of how long it would take. Plus, they were finished within that time. When I picked up the car, a tech walked out to the car and pointed out a plastic piece that broke when they had removed the windshield (it's an old car) and said they had one on order. Overall, it was as good of an experience as I could have hoped for.PositiveProfessionalism, Value

This place is awful. They ignored me when I got there for 10 minutes. They finally got my car done, and it wasn’t done correctly. When I returned to show the flaws, the manager was rude and discourteous in every way he could be and claimed it wasn’t their fault. I promptly left and went to Bay Auto Glass. Bay fixed my car quickly and correctly. Avoid Safelite AutoGlass like the plague. They are awful and don’t care. This company and this location are absolutely awful in every sense of the word. They don’t care.

Yesterday, my adult daughter was driving over and Google.Maps told her she would be 10 minutes late to your appointment. She called to advise. She was told it would be fine because there is a fifteen minute window. She arrived exactly 10 minutes late and was told that she would have to leave and reschedule because she called the corporate office and not the store and that was just a corporate rule. She drove a long way and called to give a heads up and make sure she would still be provided.Service only to be treated extremely poorly by this store.

⭐️⭐️⭐️⭐️⭐️ 🚗💨 I had significant glass damage to my windshield, and Safelite came through in the best way possible! 🧼✨ The service was amazing from start to finish. The representative who scheduled my appointment was incredibly kind and professional — they got me in within less than 24 hours! 📅💯 🔧 Chris, the field technician, was outstanding! He replaced my windshield quickly and efficiently, and the work was clean and professional. 🧰🪟 I truly felt safer the moment I drove off. 🙏 I’m so grateful to Safelite for making what could’ve been a stressful situation an incredible experience. Highly recommend! 🌟🙌