Simbol Auto Glass

Great people and excellent service!! Had a fainted air leakage noise at driver's seat after the new windshield replacement. Brought it back actually 5 months later. Tony took a ride with me for a confirmation and offered to re-install the windshield. When the windshield was removed he noticed that the car frame for the windshield was not flat and actually bent in quite a lot at the seam on the driver side. Apparently it would need a lot more glue to fill in the gap between the fame and the glass. The job was done in 2 hours at no cost to me. The air leakage noise is completely gone. Very pleasant to work with, and a job well done!! Thank you!

I just recently took my truck in....I had a rock chip in my windshield, when I arrived they told me it would take 45 minutes for the repair, however I was out of there in less than 1/2 hour.!! The staff was not only friendly, they also helped guide me through my claim, I simply provided my insurance information, they called my insurance company and did all the up front work for me. This is important for new customers like me , they made it a simple process when it came to both my claim and repair. If you have a windshield chip or crack, I highly recommend Simbol Auto Glass to anybody interested in need of windshield repairs. I had a great experience as this place has quick and reliable customer service!!! . I'll be taking all my vehicles to this place in the future !!

Back in March of this year I needed to have my windshield replaced for a long crack. My local dealership recommended Simbol to me. Their quote was reasonable, they were able to get me in next day and everyone there was very professional and great to work with. Fast forward to July and I got a small stone chip on the driver's side of the front windshield. I called up Simbol and Jeff told me he could get me in same day and quoted me a price for repair. When I got there he told me it wasn't cracked all the way through and that it wasn't necessary to do a formal repair. He put a cap on it, smoothed it out and sent me on my way free of charge in a matter of minutes. I'm so appreciative that he didn't charge me for an unnecessary repair. I wish all businesses had this type of integrity.

I first used Simbol auto glass about 10 years ago for a chip in my window. They were amazing, courteous, and professional. I went back a few years ago to tint my vehicle and same spectacular service!!! Then…… I called last week to schedule my windshield to be repaired and tint! I chose Simbol due to my exceptional past experiences and they were and still are very professional!! From start to finish hands down impeccable service and quality work!! Shout out to Dahlia for being so friendly and down to earth on the phone. I absolutely DREAD calling places due to people having ZERO customer service these days. Dahlia was awesome, thank you for continuing to provide great service! Customers 1st encounter is usually a phone call, so your authenticity is much appreciated!!! Jeff!!! THANK YOU!!!!!! I hadn’t had a tint in a few years so your honesty, knowledge, and service was VERY MUCH appreciated!!! Thank you Jeff for your recommendations and asking about my driving at night!!! I totally 110% valued your feedback. Soooooo………. in summary if you need a tint or a windshield replaced, Simbol in Shelby Twp is your place!!! Thanks guys!!! It’s nice to know that there are still good humans in the world! I’ll add pictures next week! My Telli is GORGEOUS!!!

I stopped in after getting a car wash, windshield appeared to be leaking. Simbol had installed a new windshield a few months before. Jeff stopped what he was doing and came right out to check the problem. In the meantime, another attendant (Jeff) came to see if he could help. They quickly discovered the issue which wasn’t the windshield but the lubricant from my mirror! It ran down the windshield just like water- so who knew? They were both very polite and professional, the problem was resolved in a few minutes and I was back on the road. This type of service is incredible nowadays. Hats off to the techs and Simbol Auto. I won’t go anywhere else for auto glass…ever! Thanks guys G. Stange PS- The pac man game in the lobby is a nice touch.

Once again Tony & company did a great job replacing the windshield of my BMW 330i after a large crack caused by a stone hitting my old windshield. Scheduled the job a few days in advance and the job was taken care of while I waited for a few hours as promised. Tony also warned me beforehand that the HUD display may not look as sharp which turned out not to be an issue at all. A few years ago I brought my 328i here for the same service and, due to the excellent job they did at that time, decided to bring this car as well here. I highly recommend this shop for their honesty and excellent workmanship.