Sparkle City Auto Glass LLC.

I live in ct and it was a snowy day . I called window repair in ct they gave me 2 weeks for an appt. I called sparkle city auto located in Rhode Island and next day had 2 windshields install my son and I. I am a happy client. Thank you Jesus for sending Jesus and his assistant for the repairs. I will recommend them to everyone and any state…. Keep up the great customer service.PositiveProfessionalismServicesAuto windshield repair

It took longer for me to write this review than it took for Sparkle City to replace my rear window. Everywhere that I called told me that there were shortages and backorders and I'd have to wait weeks. Kevin called suppliers and kept at it until he found a window for me and replaced it the next day. They literally drove to my house to fix the window as soon as the supplier delivered it to them. They were extremely professional and did very clean work for an excellent price. Based on how well they took care of me, I'll be back again, because, you know, New England roads.PositivePunctuality, Quality, Professionalism, ValueServicesAuto rear window replacement

Absolutely a terrible experience. I called and he was helpful with figuring things out and gave a good price. He said he was in the middle of a job and would text me a time. It was a Thursday and he texted me to come the following Tuesday. I arrived Tuesday am, the shop is locked tight, he emerges and is absolutely clueless. He was quick to say that my windshield was on his partner's truck and then he's like oh maybe it hasn't come in yet. Sure enough it wasn't in yet, probably hadn't even ordered it. I said can you do mobile service. He said yes. I scheduled the next appointment giving him one more chance despite this appointment being an absolute waste of my time. I had to drive 20 min each way and spent 20 min with him figuring it all out, he also had to take all my information down again as if I hadn't even texted it all to him. The day comes for the mobile appointment and the weather is spotty. The rain clears and it's just an overcast day. He texts me 5 min after the appointment start time to tell me he can't risk doing it in the rain and would follow up the following day. Yep, never heard from him again and I wasn't going to invest any more of my time chasing this dead end. Not professional at all.

During the 12° weather this past week, my drivers side window would not go back up. It was 11pm Friday night. Saturday morning I called several places to get a repair. No one could help until Monday, most places were closed. A very pleasant young lady returned my call and said she could send someone to fix the window that day. Two pleasant gentleman came within a few hours and fixed the window in less than 30”. They charged me exactly what they quoted over the phone. They cleaned my window and scraped off the residual tape residue from the tape I used to secure the plastic. My window had never been that clean. Thank you for your help!

I am so grateful to Sparkle City Auto Glass for the amazing service they provided. They replaced my windshield quickly, worked around my schedule, and even came right to my home, making everything so convenient. After the replacement, there was a small issue with my ADAS system, but they handled it right away, making sure everything was corrected perfectly. It’s clear they genuinely care about their customers and the quality of their work. Finding a business that stands behind their service like this is rare these days. Thank you so much for your dedication and kindness — you’ve earned a customer for life!

I’m not from RI and sadly my car was broken into breaking 2 of my windows ruining my visit. These guys at sparkle are top notch over exceed expectations and time of service. Making the appointment you can tell he had the best interest of my car and explaining the price. They started the work finished so fast and my car wouldn’t start when trying to leave. This is my problem but they made it their problem too!! These men are the standard for service going forward for me. They jumped my car and was patient with me as well. Don’t look any further go to Sparkle I’m telling you now! You will not regret it!