Star Windshield, Inc.

Great people and service. Called Friday morning needing a driver's side window replaced. They said they could get the glass in by noon and start on my truck at 2:00. They offered to pick my truck up and deliver it back to me. I took my truck to them, and by 1:30 they called letting my know my truck was finished. They said it would a couple of hours before they could bring it to me. At 3:30 the called and said the driver was outside with my truck. If I have any glass work done in the Hot Springs area, I am calling Star first.

Took over 2 months to get windshield replaced and then they could not reset the windshield monitor so I have to bring it to the dealership anyways. If you have a new vehicle verify they can complete the job before starting it. * update - Recently the cover that goes around the rearview/camera's. Fell off. After inspected it the tabs that was supposed to hold it on were broken off. The car was new when we bought it and the only people to service the windshield was here. Its been to long to even worry about it, but its worth noting.NegativePunctuality, ProfessionalismServicesAuto glass repair, Auto windshield replacement

We were on a trip to Lake Catherine State Park and had an incident that ended with a shattered back glass (shattered and fell out) in our truck. It was late Saturday evening so nothing could be done until Monday. We called Star Windshield Monday morning and they got the glass ordered right away. It didn't arrive until later in the day so we took our truck in the Tuesday morning. The staff immediately recognized our name and got our truck in right away. We only waited for less than an hour and we were good to go. We chose this shop over the other chains because it appeared to be a local, family owned, Christian business. We were not disappointed. Every interaction we had with them manifested those beliefs and we were more than happy with the our entire transaction. Can't recommend this business enough. Thank you Star Windshield for living out your beliefs in your business practices!

David is the best, superb service - including calling me - using my wife's phone - to tell me she had left her phone behind. Thinking it was my wife calling, I gave David a big ole "Hi sweetie". That's what I call earning your business. That day she had some warranty work done, David always has stands behind his work. I've done business with him for ~25 years & you don't use a business that long unless they provide great service & you can trust them to do the job right. David & Star Windshield do both. I would recommend him to anyone & everyone!

They replaced our LX 470's front windshield. Toyota is who recommended them to us. They had the pilkington glass needed for the repair on the same day we called. We were worried about the rivets Lexus uses to hold the windshield in place, but Star was very knowledgeable about the subject and showed us their rivets they had which were name brand Toyota rivets. The windshield replacement turned out great and is quieter on the road than the previous one that was installed by some other windshield repair shop. Go with Star Windshield. They're great at what they do!

They do fast work and I'm sure it is quality. But they give you a "cash price" estimate but if you are paying them your "cash deductible" and then letting insurance pay balance, those are two different prices. I paid them $500 towards a windshield that they told me was around $750. My insurance gave them a check for $572. I don't know who is screwing who over...but it doesn't make me feel good about this company. I do believe this goes beyond this one lical shop.... I called them about it this morning and they told me that they got a letter recently that said they weren't allowed to disclose what they got from insurance?? Why?